Provision record
Modal · Modal Privacy Policy · View original document ↗

Cookie Usage and Service Limitation

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Document Record

What it is

The policy states that modal.com uses cookies to collect information and improve the service, that users may accept or refuse cookies through browser settings, and that refusing cookies may result in limited access to some portions of the service.

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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision does not identify the specific cookies used, distinguish between functional and tracking cookies, or describe what information is collected through cookies, which may be insufficient under EU ePrivacy Directive and GDPR cookie consent requirements applicable to EU users.

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Interpretive note: The policy does not specify cookie categories, durations, or the specific data collected through cookies, making compliance assessment with ePrivacy and GDPR standards uncertain.

Consumer impact (what this means for users)

Under this clause, users who refuse cookies through browser settings may be unable to access some portions of the modal.com service, and the policy does not specify which service features depend on cookie acceptance or what data is collected through cookies.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Excerpt from Modal's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The EU ePrivacy Directive and GDPR together require that non-essential cookies be subject to prior informed consent, which includes disclosure of cookie purposes, categories, and durations.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Modal Privacy Policy
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074551
Document ID
CA-D-00654
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c7af78f0b8ab494da63e4f634aa0d98bc22275059236b7b6ec58af13222e3ca4
Analysis generated
July 12, 2026 17:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Privacy Policy
Record ID: CA-P-074551
Captured: 2026-07-12 17:47:25 UTC
SHA-256: c7af78f0b8ab494d…
URL: https://conductatlas.com/platform/modal/modal-privacy-policy/provision/CA-P-074551/cookie-usage-and-service-limitation/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Modal's Cookie Usage and Service Limitation clause do?

The provision does not identify the specific cookies used, distinguish between functional and tracking cookies, or describe what information is collected through cookies, which may be insufficient under EU ePrivacy Directive and GDPR cookie consent requirements applicable to EU users.

How does this clause affect you?

Under this clause, users who refuse cookies through browser settings may be unable to access some portions of the modal.com service, and the policy does not specify which service features depend on cookie acceptance or what data is collected through cookies.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.