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The policy states that modal.com uses cookies to collect information and improve the service, that users may accept or refuse cookies through browser settings, and that refusing cookies may result in limited access to some portions of the service.
This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision does not identify the specific cookies used, distinguish between functional and tracking cookies, or describe what information is collected through cookies, which may be insufficient under EU ePrivacy Directive and GDPR cookie consent requirements applicable to EU users.
Interpretive note: The policy does not specify cookie categories, durations, or the specific data collected through cookies, making compliance assessment with ePrivacy and GDPR standards uncertain.
Under this clause, users who refuse cookies through browser settings may be unable to access some portions of the modal.com service, and the policy does not specify which service features depend on cookie acceptance or what data is collected through cookies.
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"Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.Excerpt from Modal's Privacy Policy
(1) REGULATORY LANDSCAPE: The EU ePrivacy Directive and GDPR together require that non-essential cookies be subject to prior informed consent, which includes disclosure of cookie purposes, categories, and durations. The policy does not provide this level of detail. CCPA may classify cookie-based behavioral tracking data as personal information subject to opt-out rights. (2) GOVERNANCE EXPOSURE: Medium. The absence of a cookie categorization table, consent mechanism, or description of data collected through cookies creates compliance exposure for EU users under ePrivacy and GDPR standards. (3) JURISDICTION FLAGS: EU and EEA users have heightened exposure given ePrivacy Directive requirements for cookie consent. California residents may have CCPA-relevant rights regarding cookie-based data collection depending on how that data is used. (4) CONTRACT AND VENDOR IMPLICATIONS: Developers and enterprise customers embedding or integrating with Modal Labs services should evaluate whether cookie practices on the platform affect their own compliance posture under applicable laws. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate whether Modal Labs has implemented a cookie consent management platform for EU users, whether cookie categories and durations are disclosed, and whether the described service limitation for cookie refusal is consistent with GDPR's requirement that consent be freely given.
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The provision does not identify the specific cookies used, distinguish between functional and tracking cookies, or describe what information is collected through cookies, which may be insufficient under EU ePrivacy Directive and GDPR cookie consent requirements applicable to EU users.
Under this clause, users who refuse cookies through browser settings may be unable to access some portions of the modal.com service, and the policy does not specify which service features depend on cookie acceptance or what data is collected through cookies.
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