Mistral AI · Mistral AI Usage Policy · View original document ↗

CSAM Zero Tolerance and Mandatory Reporting

High severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

Generating or attempting to generate child sexual abuse material is completely banned, and if Mistral AI suspects any such activity, it will report you to law enforcement and permanently delete your account with no exceptions.

This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This is the most absolute provision in the policy, combining mandatory law enforcement referral with automatic account termination, distinguishing it from other violations where enforcement is discretionary.

Consumer impact (what this means for users)

Any user whose account is flagged under this provision faces both permanent account termination and potential law enforcement referral, with no discretion or appeal process described in this document.

How other platforms handle this

Cloudflare Medium

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated 'scraping'; (ii) using any automated system, including without limitation 'robots,' 's...

Xbox Medium

When you use Microsoft services, you must comply with Microsoft's Code of Conduct. Prohibited conduct includes using the services to do anything illegal, transmitting content that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, or otherwise objectionable. Microsof...

Udemy Medium

You are solely responsible for the content that you post, upload, or otherwise make available through the Services. Udemy may, in its sole discretion, remove or disable access to any content that violates these Terms or that Udemy determines, in its sole discretion, is otherwise objectionable.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Mistral AI has a zero tolerance policy regarding CSAM. Any generation or attempt to generate CSAM on our Mistral AI Products is strictly prohibited. We will report all actual or suspected CSAM to the relevant law enforcement authorities and will terminate your account.

— Excerpt from Mistral AI's Mistral AI Usage Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages national and EU-level child protection statutes, including the U.S. PROTECT Our Children Act (which requires electronic service providers to report apparent CSAM to NCMEC), EU Directive 2011/93 on combating sexual abuse of children, and potentially Regulation (EU) 2021/1232 on temporary derogation from ePrivacy Directive for CSAM detection; the relevant enforcement authorities include NCMEC, national law enforcement agencies, and data protection authorities where detection involves scanning user content. The mandatory reporting obligation may interact with GDPR Article 6 lawful basis requirements for processing personal data in the context of detection, though child protection obligations generally create a lawful basis override. (2) GOVERNANCE EXPOSURE: High. The mandatory and unconditional nature of the law enforcement reporting obligation, combined with automatic account termination, creates a significant operational governance requirement for any enterprise customer whose platform might transmit or process user content through Mistral AI's hosted products, as detection and reporting could implicate third-party user data. (3) JURISDICTION FLAGS: Reporting obligations vary by jurisdiction; U.S. obligations under the PROTECT Our Children Act apply to electronic service providers with actual knowledge of apparent CSAM, while EU obligations depend on member state implementation of Directive 2011/93. Enterprise customers in the EU should assess how this reporting obligation interacts with their own GDPR data processing agreements with Mistral AI. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations with a DPA in place with Mistral AI should review whether the mandatory reporting provision is addressed in the data processing addendum, particularly regarding what data is shared with law enforcement and how data subjects are notified. This provision asserts an unconditional right to terminate accounts and report to authorities, which may affect vendor risk assessments for platforms where third-party end users submit content. (5) COMPLIANCE CONSIDERATIONS: Enterprise compliance teams should assess whether their user-facing terms of service downstream of Mistral AI's platform align with this zero tolerance provision, and whether their own incident response procedures account for the possibility of a Mistral AI-initiated law enforcement referral involving their users' data.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over online platforms' child safety practices and unfair or deceptive acts under the FTC Act, relevant where detection and reporting practices may affect user privacy or platform accountability
    File a complaint →

Applicable regulations

California AB 2013 AI Training Data Transparency
US-CA

Provision details

Document information
Document
Mistral AI Usage Policy
Entity
Mistral AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-004153
Document ID
CA-D-00445
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4a647ade8f5f2eb30d2e5e5ee6617d619642adf8e8b6e229a01cda9cb95fc549
Analysis generated
May 10, 2026 07:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Usage Policy
Record ID: CA-P-004153
Captured: 2026-05-10 07:58:26 UTC
SHA-256: 4a647ade8f5f2eb3…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-usage-policy/csam-zero-tolerance-and-mandatory-reporting/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Mistral AI's CSAM Zero Tolerance and Mandatory Reporting clause do?

This is the most absolute provision in the policy, combining mandatory law enforcement referral with automatic account termination, distinguishing it from other violations where enforcement is discretionary.

How does this clause affect you?

Any user whose account is flagged under this provision faces both permanent account termination and potential law enforcement referral, with no discretion or appeal process described in this document.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.