Provision record
Mistral AI · Mistral AI Terms of Service · View original document ↗

User Right to Appeal Suspension or Termination

Medium severity Explicit document language Common · 277 of 352 platforms
Stay ahead of the changes
Track Mistral AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 29, 2026

The updated terms authorize Mistral AI to execute a broader range of actions on your behalf when you connect third-party services, including data modification, deletion, transmission, and invocation of external systems. Previously, the terms limited Mistral's authority to retrieve, process, and store data; the revised language now permits executing, modifying, deleting, invoking, and transmitting data through third-party services. Mistral's liability disclaimer has been expanded to explicitly exclude responsibility for data corruption, deletion, unauthorized disclosure, or other actions performed by third-party services on your request. You are now explicitly responsible for all actions you request Mistral AI Products to perform through third-party integrations, including how those third parties handle the data involved.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1873 other provisions on other platforms.

How other platforms handle this

Figure AI Medium

If we deny your appeal, you have the right to contact the Attorney General of your State...

DoorDash Medium

DoorDash reserves the right to take appropriate legal action, including without limitation, pursuing civil, criminal, or injunctive redress.

UnitedHealthcare Medium

Upon any termination of your rights hereunder, for any reason, you will immediately uninstall or delete the Applications and cease any further use of such Applications.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us via support@mistral.ai.

Excerpt from Mistral AI's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Mistral AI Terms of Service
Entity
Mistral AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-042464
Document ID
CA-D-00444
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
47f86a66b5f51203571ed3d373701c2261dd0cf94d6ee77dab2ebcc5a787e098
Analysis generated
May 11, 2026 02:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Terms of Service
Record ID: CA-P-042464
Captured: 2026-05-11 02:35:19 UTC
SHA-256: 47f86a66b5f51203…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-terms-of-service/provision/CA-P-042464/user-right-to-appeal-suspension-or-termination/
Accessed: Aug. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Mistral AI's User Right to Appeal Suspension or Termination clause do?

The clause states: “If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us via support@mistral.ai.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.