Microsoft · Responsible AI

Transparency in AI

Medium severity
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What it is

Microsoft commits to making its AI systems explainable so that people can understand how AI decisions that affect them are made.

Consumer impact (what this means for users)

This commitment means Microsoft aims to make its AI decision-making understandable, but under this document alone you have no legal right to demand an explanation for an AI decision affecting you — that right exists only under GDPR Art. 22 for EU users or specific product terms.

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Why it matters (compliance & risk perspective)

The right to understand AI decision-making is a key consumer protection — particularly for consequential decisions about credit, employment, or healthcare — and this commitment aligns with but does not substitute for legal rights to explanation under GDPR and emerging US laws.

View original clause language
Transparency: AI systems should be understandable. When AI systems are helping to inform decisions that have a major impact on people's lives, it's important that people can understand how those decisions were made.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: AI transparency obligations are legally mandated under GDPR Art. 22 (right to explanation for automated decisions with significant effects), EU AI Act Arts. 13-14 (transparency and human oversight requirements for high-risk AI, including logging and documentation obligations), CCPA/CPRA (right to know about automated decision-making), and emerging US state AI transparency laws (Colorado AI Act, Virginia CDPA). The EU AI Office, EU DPAs, and California Privacy Protection Agency are key enforcement authorities. (2)

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Applicable agencies

  • FTC
    FTC has issued guidance on AI transparency and can pursue enforcement if Microsoft's AI systems make consequential decisions without adequate disclosure to consumers.
    File a complaint →

Provision details

Document information
Document
Responsible AI
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003113
Document ID
CA-D-00003
Evidence Provenance
Source URL
Wayback Machine
SHA-256
17d4b7dd772937329cdd57fe4bced78e38fc42b1260d418279febdf8127cc1d7
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Responsible AI | Record: CA-P-003113
Captured: 2026-04-27 08:55:46 UTC | SHA-256: 17d4b7dd77293732…
URL: https://conductatlas.com/platform/microsoft/responsible-ai/transparency-in-ai/
Accessed: May 2, 2026
Classification
Severity
Medium
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