Provision record
Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

Warranty Disclaimer and Limitation of Liability

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Document Record

What it is

Microsoft disclaims all express and implied warranties for the Services, providing them on an as-is, with-all-faults, and as-available basis. The warranty disclaimer applies to Microsoft and its affiliates, resellers, distributors, and vendors, and is qualified by the phrase 'to the extent permitted under your local law.'

This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The warranty disclaimer extends across all covered Services including AI experiences and Copilot, meaning Microsoft does not guarantee the accuracy or timeliness of AI-generated outputs. The disclaimer is qualified by local law, which is a material carve-out for users in jurisdictions where implied warranties cannot be contractually excluded.

Interpretive note: The document text was truncated before the full warranty disclaimer and limitation of liability language was reproduced; the assessment is based on the partial text available and standard industry formulations. Full text may contain additional conditions or qualifications.

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement disclaims all warranties for the Services including implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by applicable local law. Users in jurisdictions where implied warranties cannot be excluded by contract may retain statutory warranty protections notwithstanding this disclaimer.

Cross-platform context

See how other platforms handle Warranty Disclaimer and Limitation of Liability and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
MICROSOFT, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE SERVICES IS AT YOUR OWN RISK AND THAT WE PROVIDE THE SERVICES ON AN 'AS IS' BASIS 'WITH ALL FAULTS' AND 'AS AVAILABLE.' YOU BEAR THE ENTIRE RISK OF USING THE SERVICES. MICROSOFT DOESN'T GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED W

Excerpt from Microsoft Copilot's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-015369
Document ID
CA-D-00017
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 27, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-015369
Captured: 2026-04-27 09:50:27 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/provision/CA-P-015369/warranty-disclaimer-and-limitation-of-liability/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Microsoft Copilot's Warranty Disclaimer and Limitation of Liability clause do?

The warranty disclaimer extends across all covered Services including AI experiences and Copilot, meaning Microsoft does not guarantee the accuracy or timeliness of AI-generated outputs. The disclaimer is qualified by local law, which is a material carve-out for users in jurisdictions where implied warranties cannot be contractually excluded.

How does this clause affect you?

The agreement disclaims all warranties for the Services including implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by applicable local law. Users in jurisdictions where implied warranties cannot be excluded by contract may retain statutory warranty protections notwithstanding this disclaimer.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.