The statement discloses that Microsoft collects biometric data, including fingerprint and facial recognition data, through Windows Hello for device authentication. For HoloLens, iris scan data is used to create a numeric identifier stored locally on the device and not shared externally. Biometric data collection is stated to depend on user consent and the specific features used.
This analysis describes what Microsoft Azure's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses biometric data collection practices for Windows Hello and HoloLens, which are subject to stringent biometric data protection laws in Illinois (BIPA), Texas, Washington, and other states, as well as GDPR Article 9 special category data requirements in the EU. The statement notes iris data in HoloLens is stored locally and not shared, which is a relevant technical control for compliance assessment.
Microsoft now discloses that it may contact you by phone for marketing using automated dialers and AI-generated voices if you have consented to marketing communications, which represents a new disclosure of contact method and technology type. The company has also reorganized its data retention policy to state it retains data for broader business purposes including improving products and protecting systems, while removing previous specific examples and retention criteria, making it less clear exactly how long specific types of your data will be kept. You should review your consent settings for marketing communications and verify what contact methods you have authorized, particularly if you have concerns about automated or AI-generated calls.
View change record →Microsoft's privacy policy now provides a less detailed explanation of how long your data is retained. Previously, the policy included specific examples, such as how long deleted emails remain in your system before final deletion, and listed criteria for deciding retention periods. Now those details are consolidated into a more general statement pointing readers to separate product documentation. This means you'll need to consult multiple documents to understand retention timelines for specific services, which reduces transparency at the point of reading the main privacy policy.
View change record →Microsoft's updated retention policy provides greater specificity about how long your data persists and under what conditions it is deleted. The policy now explicitly states that deleted items from OneDrive and Outlook.com may remain in Microsoft's systems for up to 30 days before permanent removal, even after you empty the Deleted Items folder. Additionally, the updated terms clarify that retention periods depend on whether you have an expectation that Microsoft will keep the data until you actively remove it, and whether automated controls exist to let you access and delete data yourself. You can review Microsoft's privacy dashboard to exercise available deletion controls and understand which services retain your data under these criteria.
View change record →⚠ Users who enable Windows Hello or HoloLens iris sign-in will have biometric data collected and processed as described in the terms; users in jurisdictions with biometric privacy statutes should review applicable consent and disclosure requirements.
Cross-platform context
See how other platforms handle Biometric Data Collection via Windows Hello and HoloLens and similar clauses.
Compare across platforms →"Biometric data. Unique data about you from specific technical processing related to your physical, physiological, or behavioral characteristics to verify or confirm your identity. For instance, you can use your fingerprint or facial recognition to sign in to your Windows device via Windows Hello (please see the Windows Hello section below for more information). Our collection and use of biometric data depends on the products and features you use and your consent.Excerpt from Microsoft Azure's Microsoft Privacy
1.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision discloses biometric data collection practices for Windows Hello and HoloLens, which are subject to stringent biometric data protection laws in Illinois (BIPA), Texas, Washington, and other states, as well as GDPR Article 9 special category data requirements in the EU. The statement notes iris data in HoloLens is stored locally and not shared, which is a relevant technical …
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Azure.