10 Total
1 High severity
7 Medium severity
2 Low severity
Summary

This is Microsoft's main privacy policy, covering how Microsoft collects and uses your personal data across products like Windows, Microsoft 365, Bing, Xbox, Cortana, Teams, and Copilot AI features. The most important thing to know is that Microsoft collects a wide range of data including your name, location, device identifiers, browsing and search history, voice recordings, and the content of files and communications, and uses this data for advertising, product improvement, and AI model development in some contexts. You can review and manage many of your privacy choices, delete your data, and adjust personalization and advertising settings through your Microsoft account privacy dashboard at account.microsoft.com/privacy.

Technical / Legal Breakdown

This document is Microsoft's global Privacy Statement, last updated March 2026, governing the collection, use, and sharing of personal data across Microsoft's consumer and enterprise products and services, with its legal basis rooted in consent, contractual necessity, legitimate interests, and legal obligation depending on jurisdiction. The statement asserts that Microsoft collects a broad range of personal data including name, contact information, device and usage data, location, biometric data (voiceprints and facial recognition in applicable products), browsing history, search queries, and content of communications, and the terms authorize use of this data for product improvement, personalization, advertising, and security purposes. Notably, the statement includes specific provisions for AI and Copilot capabilities, enterprise online services, children's data, and U.S. state-level privacy rights, and it distinguishes between Microsoft acting as a data controller for consumer products and as a data processor when enterprise customers deploy its services, a distinction that materially affects which rights consumers can exercise directly against Microsoft. The statement engages GDPR for EU/EEA users, CCPA and a range of U.S. state privacy laws for U.S. residents, COPPA for children under 13, and relevant frameworks in other jurisdictions; the statement acknowledges that data may be transferred internationally and that Microsoft relies on Standard Contractual Clauses and other transfer mechanisms. Material compliance considerations include the breadth of data collected for AI and Copilot features, the layered controller-processor structure in enterprise contexts, and Microsoft's stated reliance on legitimate interests as a processing basis in some contexts, which may require evaluation under GDPR's balancing test.

Institutional Analysis

Institutional analysis available with Professional

Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Professional.

Start Professional free trial

4 important changes detected

5 versions captured · Last updated: April 2026

What changed Microsoft Azure updated its privacy policy on April 19, 2026, making several changes to how it handles your data and communicates with you. The company added language stating it may contact you by phone using automated dialers and AI-generated voices if you consent to marketing communications. It also simplified and reorganized its data retention section, clarifying that it keeps your data while you use its services and for business, legal, and security purposes, but removed some specific examples and details about how long it retains different types of information.
Why this matters Microsoft now discloses that it may contact you by phone for marketing using automated dialers and AI-generated voices if you have consented to marketing communications, which represents a new disclosure of contact method and technology type. The company has also reorganized its data retention policy to state it retains data for broader business purposes including improving products and protecting systems, while removing previous specific examples and retention criteria, making it less clear exactly how long specific types of your data will be kept. You should review your consent settings for marketing communications and verify what contact methods you have authorized, particularly if you have concerns about automated or AI-generated calls.
View full change record →

April 1, 2026

medium
What changed Microsoft revised how it explains data retention. Previously, the policy listed specific criteria for deciding how long to keep data, including examples like documents in OneDrive. Now the policy provides a higher-level framework mentioning purposes for retention, data sensitivity, and legal obligations, but directs users to product documentation for specifics. The practical effect is less transparency about retention timelines in the main privacy policy itself.
Why this matters Microsoft's privacy policy now provides a less detailed explanation of how long your data is retained. Previously, the policy included specific examples, such as how long deleted emails remain in your system before final deletion, and listed criteria for deciding retention periods. Now those details are consolidated into a more general statement pointing readers to separate product documentation. This means you'll need to consult multiple documents to understand retention timelines for specific services, which reduces transparency at the point of reading the main privacy policy.
View full change record →

March 13, 2026 low

Microsoft Azure's privacy policy now discloses that if you consent to receive marketing communications via phone, the company may contact you using automated dialing systems and artificial or prerecorded voices, …

View change record →
March 6, 2026 medium

Microsoft updated its data retention policy on March 6, 2026, to provide more specific guidance on how long it keeps your data and under what circumstances. The new language clarifies …

View change record →
High — 1 provision
Medium — 7 provisions
Low — 2 provisions

Monitoring

Microsoft Azure has updated this document before.

Watcher includes same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →

Professional Governance Intelligence

Need provision-level monitoring and regulatory mapping?

Professional includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.

Start Professional free trial

Cross-platform context

See how other platforms handle AI and Copilot Data Use and similar clauses.

Compare across platforms →
Archival ProvenanceSource & Archival Record
Last Captured April 19, 2026 06:13 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000018
Version ID CA-V-000726
SHA-256 df6d59073298e33eb92498505dee7c3099cd31586ddc77e63dd8c5451ad917cf
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Governance Monitoring

Monitor governance changes across the platforms you rely on.

Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.

Create free account Compare plans