18 Total
9 High severity
8 Medium severity
1 Low severity

Key Facts

What agreement governs customers who purchase through a Microsoft Commercial Licensing Program such as an Enterprise Agreement?
Microsoft Azure states that customers who purchase through a Microsoft Commercial Licensing Program such as an Enterprise Agreement are governed by the licensing agreement under which they purchased the services.
What does the Data Protection Addendum set forth?
Microsoft Azure states that the Data Protection Addendum sets forth the obligations of both the customer and Microsoft with respect to the processing and security of Customer Data and Personal Data in connection with Azure.
What are the obligations set forth in the Data Protection Addendum?
Microsoft Azure states that the Data Protection Addendum sets forth the obligations of both the customer and Microsoft with respect to the processing and security of Customer Data and Personal Data in connection with Azure.
What agreements govern customers who purchase or renew a subscription online from Microsoft?
Microsoft Azure states that customers who purchase or renew a subscription — including free trials — online from Microsoft are governed by either the Microsoft Customer Agreement or the Microsoft Online Subscription Agreement.
Are customers who purchase free trials online from Microsoft governed by the Microsoft Customer Agreement or the Microsoft Online Subscription Agreement?
Microsoft Azure states that customers who purchase or renew a subscription — including free trials — online from Microsoft are governed by either the Microsoft Customer Agreement or the Microsoft Online Subscription Agreement.
What do the Preview Supplemental Terms include?
Microsoft Azure states that the Preview Supplemental Terms include additional legal terms that apply to Azure features in beta, preview, or not yet released into general availability.
What additional legal terms do the Preview Supplemental Terms include?
Microsoft Azure states that the Preview Supplemental Terms include additional legal terms that apply to Azure features in beta, preview, or not yet released into general availability.
What may a customer's applicable Services Agreement or the Preview Supplemental Terms specify for some Preview services?
Microsoft Azure states that a customer's applicable Services Agreement or the Preview Supplemental Terms may specify lesser or different privacy measures for some Preview services.
What does the Microsoft Privacy Statement explain?
Microsoft Azure states that the Microsoft Privacy Statement explains the personal data Microsoft processes, how Microsoft processes it, and for what purposes.
What does the Product Terms detail?
Microsoft Azure states that the Product Terms details the availability, use terms, and privacy and security commitments for Microsoft Products and Services, including Azure.
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Summary

Microsoft Azure does not operate under one set of terms — the rules that govern your use depend on how you signed up, and key obligations around data, privacy, and uptime are spread across several separate documents you must consult independently. If you use Preview or beta features, your privacy protections may be reduced compared to standard services. Users in China are in a relationship with 21Vianet, not Microsoft, under entirely separate terms.

Analysis

This document establishes that use of Microsoft Azure is governed not by a single uniform agreement but by the specific agreement under which a customer obtained the services — either the Microsoft Customer Agreement, the Microsoft Online Subscription Agreement, or a Commercial Licensing Program agreement such as an Enterprise Agreement, with users lacking a subscription subject to the Microsoft Terms of Use. Substantive obligations for data processing and security of Customer Data and Personal Data are delegated to a separate Data Protection Addendum binding both parties. Privacy and security commitments, availability terms, and use restrictions are further distributed across the Product Terms, Service Level Agreements, Microsoft Privacy Statement, and, for pre-release features, the Preview Supplemental Terms — which may specify lesser or different privacy measures than those applicable to generally available services. Ancillary services, software, and content may carry additional or different terms, and Azure in China is a distinct service sold and operated by 21Vianet under its own terms.

What this means for you

The agreement that governs your Azure use — and the rights and protections it provides — depends on how you obtained the service: online purchasers are covered by the Microsoft Customer Agreement or Microsoft Online Subscription Agreement, enterprise purchasers by their Commercial Licensing Program agreement, and users without a subscription by the Microsoft Terms of Use. Data processing and security practices are set out in the Data Protection Addendum, and personal data processing practices are explained in the Microsoft Privacy Statement — both are separate documents from the main Azure agreement. If you use any Preview or beta features, the Preview Supplemental Terms may specify lesser or different privacy measures than those that apply to generally available services, which is a concrete reduction in protections you should review before using those features.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity
Featured, Medium severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

18 provisions
12 featured
5 clause types
9 high severity
Acceptable Use Restrictions 1
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Mapped Governance Frameworks

CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMA
European Union
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:36 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000650
Version ID CA-V-001312
SHA-256 f5272daaedbc5d468dcbb8d96dd3586b6b7ac32df1f87af554cfc8094b464b2c
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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