The Agreement requires US users to resolve most disputes through binding individual arbitration administered by JAMS, and waives the right to participate in class action proceedings or jury trials, subject to a 30-day written opt-out window from first use.
This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires that disputes between US users and Consensys proceed through individual JAMS arbitration rather than court proceedings, and forecloses class action participation; the 30-day opt-out window from first use is the operative mechanism for users who wish to preserve court-based dispute rights.
The updated terms explicitly state that UK, EU, and EEA consumers retain statutory consumer protection rights that cannot be limited or excluded by the agreement, and that applicable local law prevails in the event of conflict with these terms. This adds clarity to the legal framework but does not change substantive protections for those users. The terms also clarify that mUSD is a third-party digital asset not issued by Consensys, treating it as a third-party service subject to the agreement's limitations on Consensys' responsibility for third-party services.
View change record →Under this clause, US users who do not opt out within 30 days of first use are required to resolve disputes with Consensys individually through JAMS arbitration, and may not participate in class action or representative proceedings. The Agreement states that UK and EU/EEA users retain statutory consumer rights that may override this provision where local law prohibits mandatory arbitration.
Cross-platform context
See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →"Important notice: This agreement is subject to binding arbitration and a waiver of class action rights as detailed in section 11. Please read the agreement carefully.Excerpt from MetaMask's Terms of Use
(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act's prohibition on unfair or deceptive practices, and some states (including California and New Jersey) have enacted legislation or …
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This provision requires that disputes between US users and Consensys proceed through individual JAMS arbitration rather than court proceedings, and forecloses class action participation; the 30-day opt-out window from first use is the operative mechanism for users who wish to preserve court-based dispute rights.
Under this clause, US users who do not opt out within 30 days of first use are required to resolve disputes with Consensys individually through JAMS arbitration, and may not participate in class action or representative proceedings. The Agreement states that UK and EU/EEA users retain statutory consumer rights that may override this provision where local law prohibits mandatory arbitration.
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