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Any feedback, comments, ideas, or suggestions users provide about Medium's Services may be used by Medium for any purpose at its sole discretion, without compensation or obligation to the user, and may be treated as nonconfidential.
This analysis describes what Medium's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that user-provided feedback about the Services is not subject to confidentiality obligations and may be used by Medium for any purpose without restriction or compensation. The provision is distinct from the content license applicable to posts and applies to communications users make about the platform itself.
The updated terms establish that Medium may stop providing the Services or any of its features within its sole discretion. The prior language focused on subscription account sign-up mechanics; the new provision creates an explicit contractual reservation allowing Medium to discontinue platform features or the entire service without conditions tied to a specific event or timeline. The terms do not specify advance notice requirements, transition periods, or user remedies if the service is discontinued.
View change record →The updated terms expand a data collection warranty to apply to all personal information users provide to Medium, not limited to newsletter editor submissions. Users now represent and warrant that any personal information they submit has been lawfully collected and that all required notices and consents were obtained before collection. This means the warranty applies whether data is provided through newsletters, account profiles, submissions, or other Medium features. If a user provides personal information collected without proper notice or consent, they may be in breach of this representation.
View change record →Under this clause, feedback, ideas, and suggestions users communicate to Medium about its Services may be used by Medium for any purpose without compensation or acknowledgment. Users retain no confidentiality expectations for feedback provided to Medium.
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"Separate and apart from the content you submit, post or display on our Services, we welcome feedback, including any comments, ideas and suggestions you have about our Services. We may use this feedback for any purpose, in our sole discretion, without any obligation to you. We may treat feedback as nonconfidential.Excerpt from Medium's Terms of Service
1) REGULATORY LANDSCAPE: The feedback provision as written does not directly engage major data protection regulations such as GDPR or CCPA in terms of data subject rights, as it relates to intellectual property and confidentiality rather than personal data processing. However, where feedback contains personal data, the processing of that data would remain subject to applicable data protection law. 2) GOVERNANCE EXPOSURE: Low. This is a standard provision in consumer platform agreements asserting that user-submitted feedback may be used without restriction. The provision is limited to feedback about the Services and is distinct from the broader content license. 3) JURISDICTION FLAGS: No specific jurisdictional exposure is created by this provision beyond standard IP and confidentiality considerations applicable in the user's jurisdiction. 4) CONTRACT AND VENDOR IMPLICATIONS: Institutional users providing product feedback through official channels should be aware that such feedback is not treated as confidential and may be used without restriction. Where feedback contains proprietary or sensitive business information, separate confidentiality arrangements would need to be established. 5) COMPLIANCE CONSIDERATIONS: Organizations with confidentiality policies should advise employees and partners against including proprietary information in feedback submitted to Medium through standard platform channels, as this provision expressly removes confidentiality protections from such submissions.
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This provision establishes that user-provided feedback about the Services is not subject to confidentiality obligations and may be used by Medium for any purpose without restriction or compensation. The provision is distinct from the content license applicable to posts and applies to communications users make about the platform itself.
Under this clause, feedback, ideas, and suggestions users communicate to Medium about its Services may be used by Medium for any purpose without compensation or acknowledgment. Users retain no confidentiality expectations for feedback provided to Medium.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Medium.