Provision record
McDonald's · McDonald's Terms of Use · View original document ↗

Third-Party Delivery Provider Responsible for Delivery and Refunds

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
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This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
You acknowledge and agree that the third-party delivery provider is responsible for collecting the delivery order, providing the delivery services, and providing customer support for delivery orders, refunds, and complaints.

Excerpt from McDonald's's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
McDonald's Terms of Use
Entity
McDonald's
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-050615
Document ID
CA-D-00626
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
29a5a7dffc5c60bf644d978dbbb1da6da79e53e1d412dbd448cb6dc5a8a16610
Analysis generated
May 8, 2026 00:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: McDonald's
Document: McDonald's Terms of Use
Record ID: CA-P-050615
Captured: 2026-05-08 00:00:10 UTC
SHA-256: 29a5a7dffc5c60bf…
URL: https://conductatlas.com/platform/mcdonalds/mcdonalds-terms-of-use/provision/CA-P-050615/third-party-delivery-provider-responsible-for-delivery-and-refunds/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does McDonald's's Third-Party Delivery Provider Responsible for Delivery and Refunds clause do?

The clause states: “You acknowledge and agree that the third-party delivery provider is responsible for collecting the delivery order, providing the delivery services, and providing customer support for delivery orders, refunds, and complaints.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with McDonald's?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by McDonald's.