Lyft · Lyft Terms of Service

Limitation of Liability

High severity
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What it is

Lyft limits its financial responsibility for harms you suffer while using the service — including third-party conduct by drivers — to direct damages only, excluding lost profits, data loss, or punitive damages.

Consumer impact (what this means for users)

If you are harmed by a Lyft driver's conduct — including assault, accidents, or other safety incidents — Lyft's liability for indirect or consequential damages, including pain and suffering in some interpretations, may be contractually eliminated.

Cross-platform context

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Why it matters (compliance & risk perspective)

Because Lyft classifies drivers as independent contractors, this clause combined with the independent contractor defense could severely limit Lyft's financial liability for driver misconduct or safety incidents.

View original clause language
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LYFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Limitation of liability clauses in consumer contracts are subject to state unconscionability doctrines and consumer protection statutes. California Civil Code §1668 voids contract provisions exempting a party from responsibility for willful injury, fraud, or violation of law. Personal injury limitations are further constrained by tort law in all U.S. jurisdictions. The FTC Act Section 5 applies where limitation clauses are used deceptively to minimize consumer understanding of safety risks.

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Applicable agencies

  • State AG
    State Attorneys General enforce consumer protection statutes and tort law frameworks that override contractual liability limitations for personal injury and safety-related claims.
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Provision details

Document information
Document
Lyft Terms of Service
Entity
Lyft
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003421
Document ID
CA-D-00137
Evidence Provenance
Source URL
Wayback Machine
SHA-256
30d43a225df932eb269e993ed8b276872bfe926ce80b4c9c0f1e3973fc7c8f08
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Lyft | Document: Lyft Terms of Service | Record: CA-P-003421
Captured: 2026-04-27 12:57:54 UTC | SHA-256: 30d43a225df932eb…
URL: https://conductatlas.com/platform/lyft/lyft-terms-of-service/limitation-of-liability/
Accessed: May 2, 2026
Classification
Severity
High
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