Lyft Privacy Policy

This policy explains what information Lyft collects about you, how it uses it, and how long it keeps it. Lyft tracks your precise location throughout every ride (including in the background), keeps your ride and payment records for at least seven years, and uses your personal information for targeted advertising. If you ask Lyft to delete your account, it may decline if there is a trust, safety, or fraud concern, and it may keep some data even after deletion.

Lyft's Privacy Policy establishes the terms under which Lyft collects, uses, retains, and shares personal information on its platform. Lyft collects sensitive data including precise continuous location, financial identifiers (bank routing numbers and tax information), and phone call contents, and uses personal information in automated processes and for targeted advertising. Transactional data is retained for a minimum of seven years, and post-deletion retention is permitted for legitimate business purposes or legal and regulatory obligations. Account deletion rights are qualified: Lyft may refuse deletion where trust, safety, or fraud concerns exist. Policy updates bind users through continued use of the service, without any affirmative acceptance step.

As a Lyft user, your precise location is collected continuously from app open through ride completion, including while the app runs in the background. Your transactional records—rides and payments—are kept for at least seven years and will not be deleted on request within that window. If you are a driver, Lyft holds sensitive financial data including your bank routing numbers and tax information. Phone calls made through the platform may be monitored or recorded, though Lyft commits to notifying you before the call begins. If you want to delete your account, you can submit a deletion request, but Lyft may refuse or retain data if trust, safety, or fraud issues are present. Continuing to use the Lyft service constitutes acceptance of the most current version of this policy.