Luma AI · Luma AI Terms of Service · View original document ↗

Customer Authorization for Third-Party AI Tool Actions

High severity High confidence Explicitdocumentlanguage Common · 214 of 352 platforms
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This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers are granting Luma AI's automated agents authority to act on their behalf, which may have real-world consequences depending on the nature of those actions.

Interpretive note: The scope or nature of the 'Actions' that virtual agents may take is not defined in the excerpt, which limits full assessment of the provision's reach.

Consumer impact (what this means for users)

By using the services, the reader has authorized Luma AI's virtual agents to take actions in their name based on whatever input the reader provides.

How other platforms handle this

Oura Medium

Some features of our Services may use third-party automated technology to provide a more personalized experience, and to give you comprehensive insights about your data.

Ro Medium

In some cases, we may use third-party AI services. These services are subject to our vendor management processes, and we require them to adhere to appropriate data protection standards.

Hims & Hers Medium

In certain cases, you may directly interact with an AI-supported chatbot, agent, or similar communications channel as further detailed in the Hims & Hers Terms and Conditions.

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▸ View Original Clause Language DOCUMENT RECORD
"
By using the Services, you authorize Luma's virtual agents to take Actions on your behalf based on your Input when you use the Service.

— Excerpt from Luma AI's Luma AI Terms of Service

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU
GDPR
European Union
Texas AI Act
Texas, USA
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Luma AI Terms of Service
Entity
Luma AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-045298
Document ID
CA-D-00498
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1da3bb14f86647d0b3eff05ca1ae2daf91ff0bfd6e9aa59b03a66bfe8591b1d4
Analysis generated
May 21, 2026 00:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Luma AI
Document: Luma AI Terms of Service
Record ID: CA-P-045298
Captured: 2026-05-21 00:31:47 UTC
SHA-256: 1da3bb14f86647d0…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-terms-of-service/provision/CA-P-045298/customer-authorization-for-third-party-ai-tool-actions/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Luma AI's Customer Authorization for Third-Party AI Tool Actions clause do?

Customers are granting Luma AI's automated agents authority to act on their behalf, which may have real-world consequences depending on the nature of those actions.

How does this clause affect you?

By using the services, the reader has authorized Luma AI's virtual agents to take actions in their name based on whatever input the reader provides.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 214 platforms. See the full comparison.

Is ConductAtlas affiliated with Luma AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.