Provision record
Luma AI · Luma AI Terms of Service · View original document ↗

No Obligation to Provide Support or Updates

Common · 290 of 343 platforms
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This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Kling AI

We may process your Data where we have a legal obligation to do so. For example, we may process your Data to comply with tax, labor and accounting obligations.

Teladoc

the information you have provided to Teladoc Health in your registration is accurate and complete

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We are under no obligation to respond to or to resolve all or any issue reported to us or to provide any updates, upgrades, or other technical or maintenance support with respect to the Services.

Excerpt from Luma AI's Terms of Service

Provision details

Document information
Document
Luma AI Terms of Service
Entity
Luma AI
Date stated by the document
May 14, 2026
As printed in Luma AI’s text (version CA-V-006794), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006794, captured Sept. 11, 2026
Record ID
CA-P-045282
Document ID
CA-D-000498
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006794)
e8cf445a2cea91fb162919c925ab8112605b9855369a3e513626c29680635496
Analysis generated
May 21, 2026 00:31 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006794, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Luma AI
Document: Luma AI Terms of Service
Record ID: CA-P-045282
Version: CA-V-006794
Captured: 2026-09-11 01:00:44 UTC
SHA-256: e8cf445a2cea91fb…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-terms-of-service/provision/CA-P-045282/no-obligation-to-provide-support-or-updates/
Accessed: Oct. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Luma AI's No Obligation to Provide Support or Updates clause do?

The clause states: “We are under no obligation to respond to or to resolve all or any issue reported to us or to provide any updates, upgrades, or other technical or maintenance support with respect to the Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Luma AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.