Provision record
Luma AI · Luma AI Privacy Policy · View original document ↗

Enterprise Processor Carve-Out

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
Stay ahead of the changes
Track Luma AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

If you use Luma through an enterprise customer's deployment, this privacy policy does not protect you; instead, the enterprise customer controls how your data is handled under a separate agreement.

This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users accessing Luma through an employer or enterprise customer may have substantially different privacy protections than consumer users, and Luma explicitly disclaims responsibility for enterprise customer data practices.

Consumer impact (what this means for users)

If you interact with Luma through a workplace or enterprise deployment, your personal data is governed by your employer's or the enterprise customer's privacy policies and agreements with Luma, not by this document. This means the rights and protections described in this policy may not apply to you in that context.

How other platforms handle this

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply where Luma acts as a processor or service provider on behalf of enterprise customers. In that context, our processing of your personal information is subject to our agreements with the enterprise customer. In those cases, the enterprise customer is the data controller, and its privacy policies will apply to the processing of your personal information. We are not responsible for the privacy or data security practices of our enterprise customers, which may differ from those explained in this Privacy Policy.

Excerpt from Luma AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR's controller-processor distinction under Articles 4, 26, and 28, which require that data processing agreements between controllers and processors include specific mandatory provisions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Luma AI Privacy Policy
Entity
Luma AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006374
Document ID
CA-D-00497
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6b82cdbfd54f761eeed99a77810eb14dd07a0dbf17a465726af4f6edc82cd38f
Analysis generated
May 10, 2026 20:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Luma AI
Document: Luma AI Privacy Policy
Record ID: CA-P-006374
Captured: 2026-05-10 20:49:39 UTC
SHA-256: 6b82cdbfd54f761e…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-privacy-policy/provision/CA-P-006374/enterprise-processor-carve-out/
Accessed: Sept. 15, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Luma AI's Enterprise Processor Carve-Out clause do?

Users accessing Luma through an employer or enterprise customer may have substantially different privacy protections than consumer users, and Luma explicitly disclaims responsibility for enterprise customer data practices.

How does this clause affect you?

If you interact with Luma through a workplace or enterprise deployment, your personal data is governed by your employer's or the enterprise customer's privacy policies and agreements with Luma, not by this document. This means the rights and protections described in this policy may not apply to you in that context.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Luma AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.