LlamaIndex · LlamaIndex Privacy Policy · View original document ↗

Data Retention Standard

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Document Record

What it is

The policy states that personal data is retained for no longer than reasonably necessary for its collection purpose, with discretion to retain longer for legal compliance, dispute resolution, or rights protection, and without specifying fixed retention periods for any data category.

This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy does not specify fixed retention periods for any personal data category, applying instead a general reasonableness standard with open-ended extensions for legal and business purposes, which may require evaluation against GDPR storage limitation requirements and applicable state law mandates.

Interpretive note: The practical adequacy of the retention standard under GDPR storage limitation requirements and CPRA disclosure specificity obligations depends on regulatory interpretation and enforcement guidance that is not resolved solely by the document text.

Consumer impact (what this means for users)

Under this clause, the duration for which LlamaIndex retains personal data is determined by LlamaIndex based on a reasonableness and purpose standard, without fixed timelines disclosed to users, and may extend beyond the primary collection purpose for legal or business reasons.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion or erasure request by emailing privacy@runllama.ai. EU users may also submit erasure requests through the Prighter Group portal at https://app.prighter.com/portal/17945636398.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We will usually retain the personal data we collect about you for no longer than reasonably necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal data for longer periods of time as required under applicable law or as needed to resolve disputes or protect our legal rights. To determine the appropriate duration of the retention of personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

Excerpt from LlamaIndex's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: GDPR's storage limitation principle requires that personal data be kept no longer than necessary for the purposes for which it is processed, with documented retention schedules typically expected as part of Records of Processing Activities. The policy's use of 'reasonably necessary' without specific periods may require evaluation under GDPR supervisory authority guidance on retention documentation. CCPA and CPRA require disclosure of the period for which each category of personal information is retained or the criteria used to determine that period. 2) GOVERNANCE EXPOSURE: Medium. The absence of specific retention periods for defined data categories may create documentation gaps in GDPR compliance records and may not fully satisfy CCPA disclosure requirements regarding retention criteria specificity. 3) JURISDICTION FLAGS: EU and EEA supervisory authorities may examine whether the retention standard meets GDPR's storage limitation principle in practice. California's CPRA requires disclosure of retention periods or criteria and may find a general reasonableness standard insufficiently specific. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers entering DPAs with LlamaIndex should negotiate specific retention schedules for processor-mode data, as the policy's general standard applies only to controller-mode processing. 5) COMPLIANCE CONSIDERATIONS: Legal teams should request LlamaIndex's internal retention schedule to assess GDPR compliance. CPRA compliance reviews should evaluate whether the 'reasonably necessary' standard satisfies the specificity requirements of California's retention disclosure obligations.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive data retention practices under its consumer protection mandate.
    File a complaint →

Provision details

Document information
Document
LlamaIndex Privacy Policy
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074223
Document ID
CA-D-00807
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e42d16d6abb5b140aae056270d59334da8b26cc7f0f6272bfe423b389a215acb
Analysis generated
July 12, 2026 14:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Privacy Policy
Record ID: CA-P-074223
Captured: 2026-07-12 14:34:04 UTC
SHA-256: e42d16d6abb5b140…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-privacy-policy/provision/CA-P-074223/data-retention-standard/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does LlamaIndex's Data Retention Standard clause do?

The policy does not specify fixed retention periods for any personal data category, applying instead a general reasonableness standard with open-ended extensions for legal and business purposes, which may require evaluation against GDPR storage limitation requirements and applicable state law mandates.

How does this clause affect you?

Under this clause, the duration for which LlamaIndex retains personal data is determined by LlamaIndex based on a reasonableness and purpose standard, without fixed timelines disclosed to users, and may extend beyond the primary collection purpose for legal or business reasons.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.