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The policy sets the minimum age for use of LlamaIndex services at 18, states the services are not directed at individuals under 18, and commits to promptly deleting personal data found to have been provided by individuals under that age.
This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy establishes an age threshold of 18, which exceeds the COPPA threshold of 13, and may interact with state-level minor protection statutes such as California's Age-Appropriate Design Code, depending on service classification and enforcement context.
Under this clause, individuals under 18 are not authorized to use LlamaIndex services, and parents or guardians may contact LlamaIndex to request deletion of any personal data provided by a child under 18.
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"Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 18. If an individual is under the age of 18, they should not use our services or otherwise provide us with any personal data either directly or by other means. If a child under the age of 18 has provided personal data to us, we encourage the child's parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 18, we will promptly delete that personal data.Excerpt from LlamaIndex's Privacy Policy
1) REGULATORY LANDSCAPE: COPPA governs collection of personal data from children under 13 in the United States, with enforcement by the FTC. Setting a threshold of 18 does not create COPPA obligations for the 13-17 age range but may interact with California's Age-Appropriate Design Code and similar state statutes that impose obligations regarding services likely to be accessed by minors under 18. 2) GOVERNANCE EXPOSURE: Low to medium. The 18-year threshold is a conservative policy choice that reduces COPPA risk but does not by itself ensure compliance with state-level minor protection frameworks that impose design and data minimization requirements for platforms accessible to under-18 users. 3) JURISDICTION FLAGS: California's Age-Appropriate Design Code, to the extent it applies to this platform category, may impose additional obligations beyond a simple age threshold policy. UK and EU frameworks impose distinct requirements for services accessible to children and minors. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers deploying LlamaIndex in consumer-facing applications should assess whether their own platforms are accessible to minors and whether LlamaIndex's age threshold policy is consistent with their own compliance obligations. 5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether LlamaIndex's age verification or age-gating mechanisms, if any, are sufficient to operationalize the stated age restriction, and whether the deletion commitment for under-18 data is supported by documented operational procedures.
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The policy establishes an age threshold of 18, which exceeds the COPPA threshold of 13, and may interact with state-level minor protection statutes such as California's Age-Appropriate Design Code, depending on service classification and enforcement context.
Under this clause, individuals under 18 are not authorized to use LlamaIndex services, and parents or guardians may contact LlamaIndex to request deletion of any personal data provided by a child under 18.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.