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The agreement grants Linear a royalty-free, worldwide, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, create derivative works from, and exploit any Feedback provided by Customer, with no obligation or restriction, except that Linear will not identify Customer as the source.
This analysis describes what Linear's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that any suggestions, comments, or feedback submitted by Customer regarding the Service are subject to an unrestricted, perpetual, irrevocable license in favor of Linear, including the right to sublicense and create derivative works. The agreement defines Feedback as excluding User Information and User Submissions.
Under this clause, any feedback Customer provides about the Service is licensed to Linear on a perpetual, irrevocable basis for any use Linear determines appropriate, including incorporation into the Service or other products. Linear is not obligated to compensate Customer or attribute the feedback to Customer.
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"Customer hereby grant to Linear and Linear's assigns a royalty-free, worldwide, perpetual, irrevocable, fully transferable and sublicensable right and license, if any, to use, disclose, reproduce, modify, create derivative works from, distribute, display, and otherwise distribute and exploit any Feedback as Linear sees fit, entirely without obligation or restriction of any kind, except that Linear will not identify Customer as the provider of such Feedback.Excerpt from Linear's Terms of Service
REGULATORY LANDSCAPE: Perpetual, irrevocable feedback licenses are a standard feature of SaaS agreements and generally do not engage specific regulatory frameworks unless feedback includes personal data, in which case GDPR or CCPA obligations may apply to the processing of that data. The express exclusion of User Information and User Submissions from the definition of Feedback limits the scope of this provision. GOVERNANCE EXPOSURE: Low. The Feedback license provision is a standard mechanism in commercial SaaS agreements and does not create unusual contractual exposure. The explicit exclusion of User Information and User Submissions from the Feedback definition limits the risk that proprietary business information could be inadvertently licensed through this clause. JURISDICTION FLAGS: No jurisdiction-specific exposure is identified for this provision beyond standard commercial contract considerations. CONTRACT AND VENDOR IMPLICATIONS: Enterprise teams should ensure that internal guidance to Users clarifies the distinction between Feedback (subject to the perpetual license) and User Submissions (retained by Customer), particularly where employees may provide detailed product improvement suggestions that could constitute proprietary business information. COMPLIANCE CONSIDERATIONS: No specific compliance review is required for this provision beyond confirming that the Feedback definition is understood by Customer Users who interact with Linear's product feedback mechanisms.
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This provision establishes that any suggestions, comments, or feedback submitted by Customer regarding the Service are subject to an unrestricted, perpetual, irrevocable license in favor of Linear, including the right to sublicense and create derivative works. The agreement defines Feedback as excluding User Information and User Submissions.
Under this clause, any feedback Customer provides about the Service is licensed to Linear on a perpetual, irrevocable basis for any use Linear determines appropriate, including incorporation into the Service or other products. Linear is not obligated to compensate Customer or attribute the feedback to Customer.
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