Provision record
Lime · Lime Privacy Policy · View original document ↗

Facial Recognition for Identity and Age Verification

High severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that Lime may use facial recognition technology to verify that a selfie taken by the user matches their government-issued identification document, for purposes of identity confirmation and age verification.

This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes the processing of biometric data, which is classified as a special category of personal data under GDPR and is subject to heightened regulation under U.S. state biometric privacy laws including Illinois BIPA and Texas CUBI. The operational scope, including which jurisdictions and which service features trigger this processing, is not fully specified in this provision.

Interpretive note: The provision uses 'such as by using facial recognition technology', leaving open whether other biometric methods may be employed; the specific jurisdictions and product contexts triggering this processing are not enumerated.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, certain Lime product features require users to submit a selfie that is processed using facial recognition technology to confirm identity and age eligibility. The specific products or jurisdictions where this requirement applies are not enumerated in this provision.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@li.me or submit a request through the Lime Privacy Center to request erasure of biometric or identity verification data associated with your account.

Cross-platform context

See how other platforms handle Facial Recognition for Identity and Age Verification and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
confirm your identity and that you are old enough to use our products by verifying your selfie matches your government issued identification (e.g., driver's license) such as by using facial recognition technology

Excerpt from Lime's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 9, which classifies biometric data processed for the purpose of uniquely identifying a natural person as a special category requiring an explicit lawful basis beyond standard processing …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Lime Privacy Policy
Entity
Lime
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-016269
Document ID
CA-D-00742
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9ecb38dec6226bc16968311d8f8d2d437835340fd83ad838a8f0e5c4acc9e036
Analysis generated
May 7, 2026 22:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Lime
Document: Lime Privacy Policy
Record ID: CA-P-016269
Captured: 2026-05-07 22:37:24 UTC
SHA-256: 9ecb38dec6226bc1…
URL: https://conductatlas.com/platform/lime/lime-privacy-policy/provision/CA-P-016269/facial-recognition-for-identity-and-age-verification/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Lime's Facial Recognition for Identity and Age Verification clause do?

This provision authorizes the processing of biometric data, which is classified as a special category of personal data under GDPR and is subject to heightened regulation under U.S. state biometric privacy laws including Illinois BIPA and Texas CUBI. The operational scope, including which jurisdictions and which service features trigger this processing, is not fully specified in this provision.

How does this clause affect you?

Under this clause, certain Lime product features require users to submit a selfie that is processed using facial recognition technology to confirm identity and age eligibility. The specific products or jurisdictions where this requirement applies are not enumerated in this provision.

Is ConductAtlas affiliated with Lime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.