Provision record
Ledger · Ledger Terms of Sale · View original document ↗

Liability Limitation and Exclusion of Indirect Damages

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Document Record

What it is

The agreement excludes Global-e's liability for non-performance due to force majeure, unforeseeable third-party acts, or purchaser fault, and declines all liability for loss of profits, income, value, data, and indirect damages. The agreement also states that neither Global-e nor Ledger is responsible for unauthorized payment card use on the checkout or for notifying the card issuer or law enforcement in such instances.

This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes broad liability exclusions for indirect and consequential damages, which in the context of a hardware wallet product used to secure crypto assets may be financially significant. The exclusion of liability for unauthorized payment card use and the disclaimer of any notification obligation to card issuers or law enforcement may interact with applicable consumer protection and payment services regulations.

Interpretive note: The enforceability of the indirect damages exclusion and the unauthorized payment card use disclaimer depends on applicable consumer protection law in the purchaser's jurisdiction, which may be more protective than the terms assert.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, the agreement excludes Global-e's liability for indirect damages, loss of profits, loss of value or data, and unauthorized payment card use on the checkout. The document states that these exclusions apply 'to the extent permitted by law,' and separately specifies that death, personal injury, fraud, fraudulent misrepresentation, gross negligence, and wilful misconduct are not excluded.

Cross-platform context

See how other platforms handle Liability Limitation and Exclusion of Indirect Damages and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Apart from the rights and responsibilities described in this section, and to the extent permitted by law, Global-e: IS NOT LIABLE FOR NON-PERFORMANCE ATTRIBUTABLE TO (I) A CASE OF FORCE MAJEURE, (II) AN UNFORESEEABLE AND INSURMOUNTABLE ACT OF A THIRD PARTY OR (III) A FAULT ON YOUR PART (FOR EXAMPLE MISUSE OF THE PRODUCT AND/OR NON-COMPLIANCE WITH THE RULES AND INSTRUCTIONS COMMUNICATED TO YOU BY LEDGER); DECLINES ALL LIABILITY FOR LOSS OF PROFITS, PROCEEDS, INCOME, VALUE OR DATA, OR COMPENSATION FOR INDIRECT DAMAGES. WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGES INCURRED BY UNAUTHORIZED USE OF YOUR PAYMENT CARD ON THE CHECKOUT, AND GLOBAL-E AND LEDGER ARE NOT RESPONSIBLE FOR NOTIFYING YOUR CARD ISSUER OR ANY LAW ENFORCEMENT AUTHORITY IN THESE INSTANCES

Excerpt from Ledger's Terms of Sale

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision may engage EU consumer protection law, including the Consumer Rights Directive and applicable national unfair terms legislation, which may limit the enforceability of broad indirect damages exclusions in consumer contracts.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Ledger Terms of Sale
Entity
Ledger
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-015118
Document ID
CA-D-00277
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5761b01ad9251bf4b490971d3c0a1270c63953747ebdbce5a44bea93d43fa0b2
Analysis generated
April 27, 2026 15:28 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ledger
Document: Ledger Terms of Sale
Record ID: CA-P-015118
Captured: 2026-04-27 15:28:36 UTC
SHA-256: 5761b01ad9251bf4…
URL: https://conductatlas.com/platform/ledger/ledger-terms-of-sale/provision/CA-P-015118/liability-limitation-and-exclusion-of-indirect-damages/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Ledger's Liability Limitation and Exclusion of Indirect Damages clause do?

This provision establishes broad liability exclusions for indirect and consequential damages, which in the context of a hardware wallet product used to secure crypto assets may be financially significant. The exclusion of liability for unauthorized payment card use and the disclaimer of any notification obligation to card issuers or law enforcement may interact with applicable consumer protection and payment services …

How does this clause affect you?

Under this clause, the agreement excludes Global-e's liability for indirect damages, loss of profits, loss of value or data, and unauthorized payment card use on the checkout. The document states that these exclusions apply 'to the extent permitted by law,' and separately specifies that death, personal injury, fraud, fraudulent misrepresentation, gross negligence, and wilful misconduct are not excluded.

Is ConductAtlas affiliated with Ledger?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ledger.