The agreement reserves Global-e's right to cancel or decline any order in its sole discretion based on suspicious circumstances, fraud checks, regulatory screening failures, or good-faith errors including pricing errors, with no obligation to honor the order in such circumstances. The purchaser will be refunded if payment was processed successfully.
This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision grants Global-e broad discretion to cancel orders unilaterally without providing a reason, including in cases of pricing errors, suspected fraud, or abnormal orders. The document states that Global-e is not required to provide a reason for cancellation, though it may do so at its discretion.
Interpretive note: The enforceability of the sole discretion cancellation right after order confirmation may be limited by EU unfair contract terms law and equivalent national consumer protection legislation.
Under this clause, Global-e may cancel or decline any order at its sole discretion without being required to provide a reason, including orders that have received an order confirmation. The agreement states that refunds will be issued for successfully processed payments in cases of cancellation.
Cross-platform context
See how other platforms handle Order Cancellation at Sole Discretion and similar clauses.
Compare across platforms →"We also reserve the right, in our sole discretion to decline or cancel an Order (in full or part) in case of actual or suspicious circumstances (related to us, you or any third party) or in the event of a good faith, genuine or honest error, mistake or misunderstanding (an "Error") where without such Error the Order would have been accepted or dispatched and a contract to sell the Product(s) and associated services underlying the Order would have been agreed to. An example could be a speciously low price for an item otherwise costing significantly more and not in the context of a 'sale' or special promotion. We will be under no obligation to honor an Order in such erroneous circumstances.Excerpt from Ledger's Terms of Sale
(1) REGULATORY LANDSCAPE: This provision may engage consumer protection law in EU member states and other jurisdictions where unilateral cancellation rights in standard consumer contracts are subject to fairness review under the EU Unfair Terms …
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This provision grants Global-e broad discretion to cancel orders unilaterally without providing a reason, including in cases of pricing errors, suspected fraud, or abnormal orders. The document states that Global-e is not required to provide a reason for cancellation, though it may do so at its discretion.
Under this clause, Global-e may cancel or decline any order at its sole discretion without being required to provide a reason, including orders that have received an order confirmation. The agreement states that refunds will be issued for successfully processed payments in cases of cancellation.
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