This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms introduce a new deployment model (BYOC) that allows customers to maintain their infrastructure while LangChain manages the platform through cloud APIs without direct access to customer data, providing an alternative to cloud-hosted and hybrid options. The terms now explicitly state that LangChain will not use customer data to train large language models, expanding the prior commitment beyond general product improvement. The warranty disclaimer has been revised to state that LangChain does not warrant the platform will be accurate or complete, in addition to existing disclaimers about error-free operation and uninterrupted service.
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We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.
If you close your account, we will delete your account data within 180 days...
"Within thirty (30) days of Customer's written request following termination or expiration of this Agreement, LangChain shall delete all Customer Data in its custody and control.Excerpt from LangChain's Terms of Service
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The clause states: “Within thirty (30) days of Customer's written request following termination or expiration of this Agreement, LangChain shall delete all Customer Data in its custody and control.”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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