This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms introduce a new deployment model (BYOC) that allows customers to maintain their infrastructure while LangChain manages the platform through cloud APIs without direct access to customer data, providing an alternative to cloud-hosted and hybrid options. The terms now explicitly state that LangChain will not use customer data to train large language models, expanding the prior commitment beyond general product improvement. The warranty disclaimer has been revised to state that LangChain does not warrant the platform will be accurate or complete, in addition to existing disclaimers about error-free operation and uninterrupted service.
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Customer is responsible for all sales, use, ad valorem and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state, multinational or local governmental regulatory authority...
Smartsheet reserves the right to correct any billing errors or mistakes that Smartsheet identifies in an invoice or after a payment is received.
You represent and warrant that you have the right to use any payment card that you submit in connection with a transaction.
"Customer may dispute any invoice in good faith by written notice specifying the basis within thirty (30) days of the invoice date; LangChain will not suspend access for amounts subject to a timely good faith dispute...Excerpt from LangChain's Terms of Service
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The clause states: “Customer may dispute any invoice in good faith by written notice specifying the basis within thirty (30) days of the invoice date; LangChain will not suspend access for amounts subject to a timely good faith dispute...”
ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.
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