Provision record
Khan Academy · Khan Academy Privacy Policy · View original document ↗

Data Retention Policy

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Document Record

What it is

The policy states that personal data is retained only as long as necessary to provide services, with retention periods determined by factors including account maintenance, legal requirements, and business needs. De-identified or anonymized data may be retained for longer periods for research and analytics purposes.

This analysis describes what Khan Academy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes Khan Academy's retention framework, including the conditions under which data is deleted or de-identified and the permissible extended retention of anonymized data. The policy does not specify fixed retention periods for particular data categories, which may be relevant for compliance evaluation under GDPR, CCPA, and student privacy laws.

Interpretive note: The policy does not specify fixed retention periods for individual data categories, and the adequacy of the stated retention framework depends on applicable jurisdictional requirements that vary by regulation and data type.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, the agreement states that personal data is retained as long as necessary for service provision and legal or business purposes, after which it is deleted or de-identified. De-identified and anonymized data may be retained indefinitely for product development and research purposes.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Users who wish to request deletion of their personal data may contact the Khan Academy Privacy team by email or mail. The policy states that Khan Academy will delete or de-identify data when there is no ongoing legitimate business need to retain it.

Cross-platform context

See how other platforms handle Data Retention Policy and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our practice is to retain your personal data only for as long as necessary to provide our services to you, including maintaining your account on Khan Academy. In determining how long we retain your personal data, we consider how keeping the information will assist the learner (or the school, in the case of school accounts), our legal requirements and other business needs. When we have no ongoing legitimate business need to process your personal Information, our policy is to delete or de-identify the data. We may retain and use de-identified or anonymized data for longer periods for purposes such as product development, research, analytics and for demonstrating the impact of our Service.

Excerpt from Khan Academy's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Education (doe)
    Enforces the Family Educational Rights and Privacy Act (FERPA), which protects student education records. Can investigate violations of student data privacy rights.
    Who can file: Students (or parents of minor students) whose FERPA rights may have been violated by an educational institution that receives federal funding
    What you need: Name of the institution, description of the FERPA violation, relevant dates, and documentation showing the violation if available
    What to expect: The DOE Family Policy Compliance Office reviews complaints and may investigate. Resolution typically involves the institution correcting its practices. Filing must be within 180 days of the alleged violation.
    File a complaint →

Provision details

Document information
Document
Khan Academy Privacy Policy
Entity
Khan Academy
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
July 9, 2026
Record ID
CA-P-016012
Document ID
CA-D-00160
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1da10c648b570d184131785f6eb6f7366c19ddd6c7dd65b3bd8289d41c2cf2b1
Analysis generated
April 18, 2026 10:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Khan Academy
Document: Khan Academy Privacy Policy
Record ID: CA-P-016012
Captured: 2026-04-18 10:26:27 UTC
SHA-256: 1da10c648b570d18…
URL: https://conductatlas.com/platform/khan-academy/khan-academy-privacy-policy/provision/CA-P-016012/data-retention-policy/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Khan Academy's Data Retention Policy clause do?

This provision establishes Khan Academy's retention framework, including the conditions under which data is deleted or de-identified and the permissible extended retention of anonymized data. The policy does not specify fixed retention periods for particular data categories, which may be relevant for compliance evaluation under GDPR, CCPA, and student privacy laws.

How does this clause affect you?

Under this provision, the agreement states that personal data is retained as long as necessary for service provision and legal or business purposes, after which it is deleted or de-identified. De-identified and anonymized data may be retained indefinitely for product development and research purposes.

Is ConductAtlas affiliated with Khan Academy?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Khan Academy.