Instacart · Instacart Terms of Service · View original document ↗

AI and Agentic Features Liability Disclaimer

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Recent governance activity Instacart recorded 2 documented changes in the last 30 days.
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If an AI feature places an incorrect or unwanted order, the terms disclaim Instacart's liability and place responsibility on the user to catch errors before finalization, which may limit your ability to get a refund or remedy for AI-caused mistakes.

Interpretive note: The exact scope of AI agentic features and the practical meaning of 'reviewing before finalization' are not fully specified in the available document text; enforceability of the liability disclaimer for AI errors is an evolving area of law.

Recent Activity

This document changed recently

Medium May 9, 2026

Instacart reorganized its Terms of Service effective May 9, 2026, introducing a new table of contents structure with eight primary sections covering introduction, company information, product-specifi…

Consumer impact (what this means for users)

The agreement requires U.S. users to resolve most disputes with Instacart through individual binding arbitration rather than court proceedings, and waives the right to participate in class action lawsuits. Content and data submitted to the platform, including photos and order information, may be used by Instacart for AI training and service improvement under the terms' broad license grant. You can opt out of the arbitration agreement within 30 days of accepting these terms by emailing legal@instacart.com with your name, email, and account phone number.

How other platforms handle this

ClickUp Medium

When you use AI features of the Services, you acknowledge that your inputs may be processed by third-party AI providers. ClickUp may use anonymized and aggregated data derived from your use of the Services to improve and train AI models and features.

Tabnine Medium

THE SERVICES AND ALL CONTENT, MATERIALS, AND AI-GENERATED OUTPUT ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. TAB...

Replit Medium

Replit's AI features may generate output that is inaccurate, incomplete, or outdated. You are solely responsible for evaluating the accuracy and appropriateness of any AI-generated output before using it, and Replit disclaims all liability for any reliance on such output.

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▸ View Original Clause Language DOCUMENT RECORD
"
Instacart may offer AI-powered or agentic features that can take actions on your behalf, such as placing orders, interacting with third parties, or completing tasks within or outside the Services. These features may produce errors or unexpected results. You are responsible for reviewing any actions taken by AI or agentic features before they are finalized, and Instacart is not liable for any errors, omissions, or unintended actions taken by these features.

— Excerpt from Instacart's Instacart Terms of Service

Applicable regulations

GDPR
European Union

Provision details

Document information
Document
Instacart Terms of Service
Entity
Instacart
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-007881
Document ID
CA-D-00135
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d08566866b6a1f744a3e2d1b4fc55f342a5a515684d435b1b477e68768b86a06
Analysis generated
May 10, 2026 00:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Instacart
Document: Instacart Terms of Service
Record ID: CA-P-007881
Captured: 2026-05-10 00:03:25 UTC
SHA-256: d08566866b6a1f74…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service/ai-and-agentic-features-liability-disclaimer/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Instacart's AI and Agentic Features Liability Disclaimer clause do?

If an AI feature places an incorrect or unwanted order, the terms disclaim Instacart's liability and place responsibility on the user to catch errors before finalization, which may limit your ability to get a refund or remedy for AI-caused mistakes.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.