Instacart · Instacart Terms of Service · View original document ↗

AI and Agentic Features Liability Disclaimer

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause allocates operational risk for AI-generated outputs to the user rather than the service provider, establishing that the user's review obligation is a condition of using autonomous features. The disclaimer functions to limit Instacart's liability exposure for malfunctions or unexpected behavior in agentic systems.

Interpretive note: The exact scope of AI agentic features and the practical meaning of 'reviewing before finalization' are not fully specified in the available document text; enforceability of the liability disclaimer for AI errors is an evolving area of law.

Recent Activity

This document changed recently

Medium May 9, 2026

Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.

View change record →

Consumer impact (what this means for users)

Users who use AI or agentic features operate under an obligation to review and verify actions before finalization, with the understanding that Instacart does not assume liability for errors or omissions those systems produce. The terms authorize Instacart to deploy these features without liability for their operational failures.

How other platforms handle this

Canva Medium

When you use AI features, any content you input into those features may be used to generate outputs. You are responsible for ensuring that any inputs you provide and outputs you use comply with these Terms and applicable law. Canva does not guarantee that AI-generated outputs will be accurate, relia...

Anthropic Medium

Our Additional Use Case Guidelines apply to certain other use cases, including consumer-facing chatbots, products serving minors, agentic use, and Model Context Protocol servers.

OpenAI Medium

In agentic contexts, GPT-4o must apply particularly careful judgment about when to proceed versus when to pause and verify with the operator or user, since mistakes may be difficult to reverse, and could have downstream consequences within the same pipeline. We advise operators and users to follow t...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Instacart may offer AI-powered or agentic features that can take actions on your behalf, such as placing orders, interacting with third parties, or completing tasks within or outside the Services. These features may produce errors or unexpected results. You are responsible for reviewing any actions taken by AI or agentic features before they are finalized, and Instacart is not liable for any errors, omissions, or unintended actions taken by these features.

— Excerpt from Instacart's Instacart Terms of Service

Applicable regulations

GDPR
European Union

Provision details

Document information
Document
Instacart Terms of Service
Entity
Instacart
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-007881
Document ID
CA-D-00135
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d08566866b6a1f744a3e2d1b4fc55f342a5a515684d435b1b477e68768b86a06
Analysis generated
May 10, 2026 00:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Instacart
Document: Instacart Terms of Service
Record ID: CA-P-007881
Captured: 2026-05-10 00:03:25 UTC
SHA-256: d08566866b6a1f74…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service/ai-and-agentic-features-liability-disclaimer/
Accessed: June 29, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Instacart's AI and Agentic Features Liability Disclaimer clause do?

This clause allocates operational risk for AI-generated outputs to the user rather than the service provider, establishing that the user's review obligation is a condition of using autonomous features. The disclaimer functions to limit Instacart's liability exposure for malfunctions or unexpected behavior in agentic systems.

How does this clause affect you?

Users who use AI or agentic features operate under an obligation to review and verify actions before finalization, with the understanding that Instacart does not assume liability for errors or omissions those systems produce. The terms authorize Instacart to deploy these features without liability for their operational failures.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.