Hims & Hers · Hims & Hers Privacy Policy · View original document ↗

AI Model Training Using De-identified Data

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Document Record

What it is

The policy authorizes the company to de-identify user information and use, create, or sell de-identified data for any lawful business purpose, with AI model training cited as an explicit example.

This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that de-identified user data, which may include health-related and other sensitive information, can be used to train AI models and sold to third parties, subject to the adequacy of the de-identification process applied and applicable legal standards.

Interpretive note: The adequacy of de-identification standards applied to health-related and sensitive personal information, and whether the de-identified data sale is compliant with HIPAA, CCPA, and other applicable frameworks, cannot be assessed from the document text alone.

Consumer impact (what this means for users)

The agreement states that de-identified user information including data derived from health-related interactions may be used for AI model training and may be sold, provided the de-identification process meets applicable legal standards. The policy states the company will not attempt to re-identify de-identified data except for limited testing purposes or as permitted by law.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We may de-identify your information and use, create, and sell such de-identified information for any business or other purpose not prohibited by applicable law. For example, we may use de-identified information for the purpose of training our AI models and AI-supported services.

Excerpt from Hims & Hers's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: This provision engages HIPAA Safe Harbor and Expert Determination de-identification standards where health information is involved, CCPA and CPRA de-identification provisions, and FTC guidance on de-identification adequacy. The FTC and HHS OCR are relevant enforcement authorities. Emerging state AI governance frameworks and the EU AI Act may engage where AI training data practices are subject to transparency or consent obligations. The adequacy of de-identification applied to health-related browsing data and sensitive personal information requires technical and legal assessment. 2. GOVERNANCE EXPOSURE: Medium. The policy's authorization to sell de-identified data for any lawful business purpose, including to third-party AI developers, depends on the robustness of the de-identification process applied. If de-identification is found inadequate under applicable standards, downstream data uses including AI training could implicate sensitive data obligations. The inclusion of health data and sexual orientation information in the categories of data potentially subject to de-identification and sale adds compliance sensitivity. 3. JURISDICTION FLAGS: California CPRA imposes specific standards for de-identification and prohibits re-identification; the policy's carve-out permitting re-identification for testing purposes should be evaluated against CPRA requirements. HIPAA Expert Determination and Safe Harbor standards apply where PHI is involved. Washington and other states with health data statutes may impose additional requirements on de-identification of health-related consumer data. 4. CONTRACT AND VENDOR IMPLICATIONS: If de-identified data is sold to AI platform vendors or research partners, data sale agreements should address de-identification standards applied, prohibition on re-identification, and downstream data use restrictions. Vendor assessments should confirm that AI training data recipients do not retain contractual or technical capacity to re-identify received data. 5. COMPLIANCE CONSIDERATIONS: Legal and technical teams should assess whether de-identification processes applied to health-related and sensitive personal information meet HIPAA Safe Harbor or Expert Determination standards where applicable; review whether the testing re-identification carve-out in the policy is documented and controlled; and evaluate whether the sale of de-identified AI training data requires disclosure or consent under applicable state AI or privacy frameworks.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over de-identification adequacy claims and the sale of consumer data including de-identified data derived from sensitive health and personal information
    File a complaint →
  • Hhs Ocr
    HHS OCR enforces HIPAA de-identification standards where protected health information is involved in data de-identification and AI training data practices
    File a complaint →

Provision details

Document information
Document
Hims & Hers Privacy Policy
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015439
Document ID
CA-D-00907
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c988ded09cde26ad7361730320c4689ff467340d29b135981d8ab4d8be8c7714
Analysis generated
July 9, 2026 08:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Privacy Policy
Record ID: CA-P-015439
Captured: 2026-07-09 08:00:22 UTC
SHA-256: c988ded09cde26ad…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-privacy-policy/provision/CA-P-015439/ai-model-training-using-de-identified-data/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention
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Frequently Asked Questions

What does Hims & Hers's AI Model Training Using De-identified Data clause do?

This provision establishes that de-identified user data, which may include health-related and other sensitive information, can be used to train AI models and sold to third parties, subject to the adequacy of the de-identification process applied and applicable legal standards.

How does this clause affect you?

The agreement states that de-identified user information including data derived from health-related interactions may be used for AI model training and may be sold, provided the de-identification process meets applicable legal standards. The policy states the company will not attempt to re-identify de-identified data except for limited testing purposes or as permitted by law.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.