Provision record
Hims & Hers · Hims & Hers Privacy Policy · View original document ↗

Opt-Out Does Not Apply to Service Communications

Medium severity Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Hims & Hers and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Public.com Medium

These choices do not apply to certain informational communications including important information and documentation relating to your account.

Duolingo Medium

The Service is not designed to respond to "do not track" signals sent by some browsers.

TaskRabbit Medium

We may still continue to send you transactional communications, such as those about your account, Tasks or Jobs, transactions, servicing, or ongoing business relationship with you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
These choices do not apply to certain informational communications including surveys and mandatory service communications.

Excerpt from Hims & Hers's Privacy Policy

Provision details

Document information
Document
Hims & Hers Privacy Policy
Entity
Hims & Hers
Date stated by the document
Sept. 17, 2026
As printed in Hims & Hers’s text (version CA-V-007047), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 5, 2026
Text quoted from version
CA-V-007047, captured Sept. 18, 2026
Record ID
CA-P-066706
Document ID
CA-D-000907
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007047)
34d681eecad960ddcf6fc92a98432ae576664989512add7de739bca2373929e9
Analysis generated
July 9, 2026 08:00 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007047 (checked Oct. 5, 2026)
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Privacy Policy
Record ID: CA-P-066706
Version: CA-V-007047
Captured: 2026-09-18 01:30:34 UTC
SHA-256: 34d681eecad960dd…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-privacy-policy/provision/CA-P-066706/opt-out-does-not-apply-to-service-communications/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Hims & Hers's Opt-Out Does Not Apply to Service Communications clause do?

The clause states: “These choices do not apply to certain informational communications including surveys and mandatory service communications.”

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.