“To the extent Customer provides Feedback, Customer grants to Contentsquare and its Affiliates a royalty-free, fully paid, sub-licensable, transferable...non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback...without restriction.”
This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The license over Feedback is irrevocable and perpetual with no restrictions, meaning customers permanently surrender control over any feedback they provide.
Any feedback you provide to Contentsquare may be used, sold, sub-licensed, or otherwise exploited by Contentsquare and its Affiliates in any way, permanently and without compensation.
How other platforms handle this
User grants to Stripe...a perpetual, worldwide, non-exclusive, irrevocable, royalty-free license to use that Feedback for any purpose.
This license includes the right to use your name, persona, user name, and likeness for the foregoing purposes without compensating you
Anyscale may freely use and incorporate any Feedback into Anyscale's products and services.
"To the extent Customer provides Feedback, Customer grants to Contentsquare and its Affiliates a royalty-free, fully paid, sub-licensable, transferable...non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback...without restriction.Excerpt from Heap's Contentsquare Master Service Agreement
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The license over Feedback is irrevocable and perpetual with no restrictions, meaning customers permanently surrender control over any feedback they provide.
Any feedback you provide to Contentsquare may be used, sold, sub-licensed, or otherwise exploited by Contentsquare and its Affiliates in any way, permanently and without compensation.
ConductAtlas has identified this type of provision across 249 platforms. See the full comparison.
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