This analysis describes what Headspace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy expands language accessibility by adding support for five additional languages and explicitly guarantees free language assistance and accessible formats for all users. For users enrolled in the CMS ACCESS Program, the policy now discloses that Headspace may share health information with the Centers for Medicare & Medicaid Services (CMS), and that CMS may access or request health information consistent with applicable privacy and security law; separate program disclosures will be provided before enrollment. You can access language assistance services and accessible formats by emailing help@headspace.com.
View change record →How other platforms handle this
When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).
We collect payment and billing information when you register for certain paid Services. We use external secure payment processing services to collect and process payment information, such as payment card details.
When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.
"When you send or respond to emails, messages, chats, or other communications from Headspace, we may collect your email address, name, and any other personal information you choose to include in the body content...Excerpt from Headspace's Privacy Policy
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The clause states: “When you send or respond to emails, messages, chats, or other communications from Headspace, we may collect your email address, name, and any other personal information you choose to include in the body content...”
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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