This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →How other platforms handle this
We use industry standard technical and organizational measures to secure the information we store.
You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID.
"As a security precaution, please do not include credit card information and/or other sensitive personal information in your email correspondence with us.Excerpt from Grubhub's Privacy Policy
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The clause states: “As a security precaution, please do not include credit card information and/or other sensitive personal information in your email correspondence with us.”
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