“You may submit a request to get a copy of your Personal Information, to understand what we collect and how we disclose your Personal Information, or to delete your Personal Information.”
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have a stated ability to request access to, transparency about, or deletion of their personal information held by Grubhub.
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →You may submit a request to Grubhub to receive a copy of your personal information, to learn what Grubhub collects and how it discloses it, or to have your personal information deleted.
How other platforms handle this
Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.
The right to request that we delete personal information that we have collected about you.
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
"You may submit a request to get a copy of your Personal Information, to understand what we collect and how we disclose your Personal Information, or to delete your Personal Information.Excerpt from Grubhub's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Users have a stated ability to request access to, transparency about, or deletion of their personal information held by Grubhub.
You may submit a request to Grubhub to receive a copy of your personal information, to learn what Grubhub collects and how it discloses it, or to have your personal information deleted.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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