This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →How other platforms handle this
You may update your Privacy Settings, including opting out of cookies and other tracking technologies.
If you use an authorized agent to submit a request, we will not act on that request unless we are able to authenticate, with commercially reasonable efforts, both your identity and the authorized agent's authority to act on your behalf.
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the "Contact Information" section of this Policy.
"You may also unsubscribe from receiving certain order-related text (SMS) or multimedia (MMS) messages by replying "STOP" to the number sending the message.Excerpt from Grubhub's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “You may also unsubscribe from receiving certain order-related text (SMS) or multimedia (MMS) messages by replying "STOP" to the number sending the message.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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