Provision record
Grubhub · Grubhub Privacy Policy · View original document ↗

Zendesk Chat Provider Records Conversations for Grubhub

Medium severity Explicit document language Common · 287 of 352 platforms
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4429 other provisions on other platforms.

How other platforms handle this

Skillshare Medium

We share Personal Data with vendors, service providers, and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service.

Google Gemini Medium

Chats are disconnected from your account before being sent to service providers.

Zoom Medium

If a customer chooses to use the Chat functionality in Workvivo, then Sendbird may process: User name Workvivo ID Customer Content or any data the Customer chooses to submit via the Chat functionality

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
our chat technology service provider, Zendesk, records your conversation for Grubhub. Grubhub may also disclose the transcript to other of our service providers.

Excerpt from Grubhub's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Grubhub Privacy Policy
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-027369
Document ID
CA-D-00146
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d98da01ef00d67ec1c878e4bc9db00da944fb7c9c9d9615959000619c63379d
Analysis generated
May 8, 2026 00:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Privacy Policy
Record ID: CA-P-027369
Captured: 2026-05-08 00:04:48 UTC
SHA-256: 1d98da01ef00d67e…
URL: https://conductatlas.com/platform/grubhub/grubhub-privacy-policy/provision/CA-P-027369/zendesk-chat-provider-records-conversations-for-grubhub/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Grubhub's Zendesk Chat Provider Records Conversations for Grubhub clause do?

The clause states: “our chat technology service provider, Zendesk, records your conversation for Grubhub. Grubhub may also disclose the transcript to other of our service providers.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.