This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →How other platforms handle this
Once the information is modified, we may use and share it to improve our products, understand trends, and operate our business.
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
prevent and detect fraud against you and us
"personalize your Grubhub experience, including which Merchants and items we recommend to you and any ads you may see from us; and (v) manage your rewards program progress.Excerpt from Grubhub's Privacy Policy
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The clause states: “personalize your Grubhub experience, including which Merchants and items we recommend to you and any ads you may see from us; and (v) manage your rewards program progress.”
ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.
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