This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →How other platforms handle this
We collect payment and billing information when you register for certain paid Services. We use external secure payment processing services to collect and process payment information, such as payment card details.
we may collect information including the time you joined the server, the time you left the server, profile information you configure, user roles you select, the channels you join, the messages you send, and edits that you make.
When you use our paid Services, including redeeming voucher codes or purchasing paid Services, we collect information related to the payment transaction (with your consent). This may include payment card details (e.g. card account number), billing information, order details, the Services you purchas...
"Whenever you make purchases on the Platform, we collect commercial information about you, such as your ordering history, purchasing tendencies, and rewards program progress.Excerpt from Grubhub's Privacy Policy
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The clause states: “Whenever you make purchases on the Platform, we collect commercial information about you, such as your ordering history, purchasing tendencies, and rewards program progress.”
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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