Greenhouse Terms of Service

This document is a legal index page published by Greenhouse Software, a SaaS recruitment platform, aggregating links to multiple distinct governance documents including a Privacy Policy, Master Subscription Agreement (MSA), Data Processing Addendum (DPA), Cookie Notice, CCPA/CPRA Notice for candidates, Bias Audit Statement, Subprocessor Disclosure, and Sustainability Statement. The terms authorize Greenhouse to collect personal data submitted through site forms, govern subscription rights and obligations under the MSA as incorporated into Order Forms, and establish Greenhouse's role as a data processor under the DPA on behalf of customer companies. The DPA discloses that Greenhouse executes Data Processing Agreements with each subprocessor and states that security, privacy, and confidentiality practices of subprocessors are evaluated prior to engagement; the Bias Audit Statement discloses a third-party bias audit partnership with Warden AI for its Talent Matching feature, with results published monthly and an audit-pass requirement prior to each release. The document structure engages GDPR processor obligations, CCPA/CPRA candidate-specific notice requirements, and emerging AI governance frameworks given the disclosed automated candidate-sorting feature; applicability of each framework depends on user jurisdiction, customer entity type, and the specific Greenhouse product in use. Compliance teams reviewing Greenhouse deployments should evaluate the DPA terms, subprocessor list, and Talent Matching bias audit disclosures against applicable data protection obligations and any emerging automated-decision-making regulatory requirements in relevant jurisdictions.