Instead of going to court, you and Grammarly must resolve disputes through private arbitration — a process where a neutral third party decides the outcome outside of the public court system.
Consumer impact (what this means for users)
If Grammarly harms you — through a data breach, unauthorized content use, or service failure — you cannot sue in court and must instead use private arbitration, which statistically favors repeat corporate defendants over individual consumers.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Opt Out of Arbitration
Within 30 days
Send a written opt-out notice to Grammarly's designated arbitration opt-out email address within 30 days of first accepting the Terms of Service. Include your name, email address associated with your account, and a clear statement that you are opting out of the arbitration agreement.
Cross-platform context
See how other platforms handle Mandatory Binding Arbitration and similar clauses.
Mandatory arbitration removes your right to sue Grammarly in court, limits your ability to appeal decisions, and is typically conducted in a less transparent process than litigation.
View original clause language
You and Grammarly agree to resolve any claims relating to these Terms or our Services through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. This applies to all claims under any legal theory, including claims that arose before you agreed to these Terms. The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
(1) REGULATORY FRAMEWORK: Mandatory arbitration clauses in consumer contracts are governed by the Federal Arbitration Act (9 U.S.C. §1 et seq.). The CFPB conducted rulemaking on arbitration clauses (2017, subsequently overturned by Congress). The FTC Act Section 5 applies to deceptive or unfair dispute resolution terms. California's AB 51 (Cal. Labor Code §432.6) and consumer protection precedents under Cal. Civ. Code §1751 may affect enforceability for California residents.
(2)
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Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
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Applicable agencies
FTC
The FTC has authority over unfair or deceptive practices in consumer contracts, including mandatory arbitration clauses that may disadvantage consumers.
State Attorneys General, particularly in California, have enforcement authority over unconscionable arbitration clauses in consumer contracts under state consumer protection statutes.