This analysis describes what Google's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms materially reduce service quality commitments. The revised language replaces Google's prior commitment to provide services using "reasonable skill and care" with an explicit as-is disclaimer stating that services are provided "without any express or implied warranties" unless stated in service-specific terms. The updated terms now explicitly apply to all users whether signed in to a Google account or not, extending their scope. Google also clarifies that its Privacy Policy applies to service use. These changes establish that users have fewer contractual recourse options if services fail to function as expected, except where service-specific additional terms or applicable law provide otherwise.
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Discriminate regarding access to communities or groups that you create, manage, lead, or participate in.
You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;
"accessing or using our services or content in fraudulent or deceptive ways, such as: phishing creating fake accounts or content, including fake reviewsExcerpt from Google's Terms of Service
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The clause states: “accessing or using our services or content in fraudulent or deceptive ways, such as: phishing creating fake accounts or content, including fake reviews”
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
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