Subscriptions paid through Google Pay renew automatically and indefinitely until you cancel. If you cancel, you will not get a refund for the time remaining in the current billing period.
This analysis describes what Google Pay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Sellers can also change the price of your subscription during the subscription period, and the terms do not specify what notice, if any, must be given before a price change takes effect.
If you subscribe to a service through Google Pay, you will be charged repeatedly until you actively cancel, with no refund for the current billing period after cancellation, and the seller may change the price during your subscription.
How other platforms handle this
If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.
Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.
Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.
"If a Seller offers you the ability to pay for subscriptions, your subscription will start when you click 'accept and buy' (or an equivalent phrase) on a subscription purchase. This is a recurring billing transaction. Unless otherwise stated, your subscription and the relevant billing authorisation will continue indefinitely until cancelled by you. By clicking 'accept and buy' (or equivalent), you authorise the Seller to bill your chosen Payment Method each designated billing period for the subscription. The Google Transaction amount is subject to change by the Seller during the subscription period. Cancellation of a subscription will not become effective until the end of the current billing period. You will not receive a refund for the current billing period and will continue to be able to access the relevant subscription for the remainder of the current billing period.Excerpt from Google Pay's Terms
REGULATORY LANDSCAPE: Auto-renewal and no-refund clauses in subscription services engage consumer protection regulations in multiple jurisdictions, including the EU Consumer Rights Directive (which provides cancellation and refund rights for digital services), UK consumer contract regulations, …
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Sellers can also change the price of your subscription during the subscription period, and the terms do not specify what notice, if any, must be given before a price change takes effect.
If you subscribe to a service through Google Pay, you will be charged repeatedly until you actively cancel, with no refund for the current billing period after cancellation, and the seller may change the price during your subscription.
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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