Google Maps · Google Maps Platform Terms of Service

Account Suspension and Termination

High severity
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What it is

Google may immediately suspend Customer's access to all or part of the Google Maps Platform upon notice if Customer breaches these Terms, or if Google reasonably believes that Customer has engaged in conduct that may harm Google, the Google Maps Platform, or Google's users.

Why it matters

The subjective standard of 'reasonably believes' gives Google broad discretion to suspend access immediately without prior warning, which can devastate businesses that depend on Maps APIs.

Consumer impact

Developers and businesses using Google Maps APIs are bound by strict content display rules, anti-competitive use restrictions, and Google's unilateral right to alter or terminate services. End consumers using apps built on Maps APIs may have their location data processed under Google's data policies, with limited transparency about how that data flows between app developers and Google. You can review Google's Maps Platform Privacy Notice at https://cloud.google.com/maps-platform/privacy to understand what data Google collects when Maps APIs are embedded in third-party apps.

What you can do

āš ļø These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If your Maps API access is suspended, log into the Google Cloud Console at console.cloud.google.com to view suspension notices and access Google's support portal to submit an appeal or request review of the suspension decision.

Applicable agencies

  • FTC
    The FTC has authority under FTC Act Section 5 to investigate whether immediate suspension without adequate notice or cure rights constitutes an unfair business practice where Google Maps holds dominant market power.
    File a complaint →

Provision details

Document information
Document
Google Maps Platform Terms of Service
Entity
Google Maps
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
April 4, 2026
Record ID
CA-P-001927
Document ID
CA-D-00324
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6b3fc9132543f92a0d6e87edb75a218ea1e3c5adb602f1a194b2b81c84dc02d6
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Google Maps | Document: Google Maps Platform Terms of Service | Record: CA-P-001927
Captured: 2026-03-20 06:28:58 UTC | SHA-256: 6b3fc9132543f92a…
URL: https://conductatlas.com/platform/google-maps/google-maps-platform-terms-of-service/account-suspension-and-termination/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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