The Privacy Statement explicitly excludes Glean's enterprise products and services (Solutions) from its scope, applying only to website interactions and general business operations.
This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that users and organizations accessing Glean's enterprise AI search products are governed by separate agreements, not this statement, requiring procurement and compliance teams to identify and evaluate those separate data processing agreements to understand applicable data governance obligations.
Under this clause, individuals whose employers have deployed Glean Solutions are not covered by this Privacy Statement; the applicable data controller in those contexts is the customer organization, and data subject rights must be directed accordingly.
Cross-platform context
See how other platforms handle Scope Exclusion: Solutions Products and similar clauses.
Compare across platforms →"This Privacy Statement does not apply to your use of our products and services (collectively, 'Solutions'). This Privacy Statement applies to all Glean websites and Business Operations that link to or reference it.Excerpt from Glean's Privacy Policy
1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 28, which requires data processing agreements between controllers and processors, and CCPA's service provider framework.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes that users and organizations accessing Glean's enterprise AI search products are governed by separate agreements, not this statement, requiring procurement and compliance teams to identify and evaluate those separate data processing agreements to understand applicable data governance obligations.
Under this clause, individuals whose employers have deployed Glean Solutions are not covered by this Privacy Statement; the applicable data controller in those contexts is the customer organization, and data subject rights must be directed accordingly.
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