Glean · Glean Privacy Policy · View original document ↗

GDPR Rights for EEA, UK, and Switzerland Residents

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Document Record

What it is

EEA, UK, and Swiss residents hold GDPR and equivalent rights including objection, restriction, data portability, and consent withdrawal, with Glean committing to cooperation with EU DPAs, the UK ICO, and the Swiss FDPIC for unresolved complaints.

This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the GDPR rights framework and the regulatory escalation pathway for EEA, UK, and Swiss residents, including named supervisory authorities for unresolved complaints, which is operationally relevant for compliance teams managing cross-border data transfers.

Consumer impact (what this means for users)

Under this clause, EEA, UK, and Swiss residents may exercise data portability, objection, processing restriction, and consent withdrawal rights by contacting privacy@glean.com, and may escalate unresolved complaints to their local data protection authority, the UK ICO, or the Swiss FDPIC.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email privacy@glean.com to submit a data portability, objection, restriction, or consent withdrawal request. Glean states it will respond within 30 days or as required by applicable law. Physical mail requests may be sent to Glean Technologies, Inc., Attn: Privacy Department, 634 2nd Street, San Francisco, CA 94107, USA.

Cross-platform context

See how other platforms handle GDPR Rights for EEA, UK, and Switzerland Residents and similar clauses.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are located in the EEA, UK, or Switzerland, you have the following additional rights under the GDPR and equivalent laws: The right to object to processing or request restriction of processing; The right to data portability; The right to withdraw consent at any time (without affecting the lawfulness of prior processing); The right to lodge a complaint with your local data protection authority. Glean cooperates with EU data protection authorities (DPAs), the UK ICO, and the Swiss Federal Data Protection and Information Commissioner regarding unresolved complaints relating to data transferred from those jurisdictions.

Excerpt from Glean's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates GDPR, the UK GDPR, and Switzerland's Federal Act on Data Protection, enforced respectively by EU national DPAs, the UK Information Commissioner's Office, and the Swiss Federal Data Protection and Information Commissioner. Standard Contractual Clauses approved by the European Commission are cited as the primary transfer mechanism for EEA data. 2) GOVERNANCE EXPOSURE: Medium. The statement's legal basis for processing, citing contract performance, legitimate interests, and consent, requires documentation of specific processing activities mapped to each basis, which compliance teams should verify against Glean's Records of Processing Activities. 3) JURISDICTION FLAGS: EEA and UK residents have access to supervisory authority complaint mechanisms with investigative and enforcement powers. Swiss residents have equivalent rights under the revised Federal Act on Data Protection. The statement's consent-based transfer language for website use may warrant evaluation under GDPR's transfer adequacy hierarchy. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers in the EU and UK should ensure that their agreements with Glean include appropriate GDPR Article 28 data processing agreements and that Standard Contractual Clauses are executed for any relevant data transfers. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether Glean's processing activities are documented with specific legal bases, whether the Privacy Statement's legitimate interests claims are supported by documented legitimate interests assessments, and whether the 30-day response commitment satisfies GDPR's one-month response requirement.

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Applicable agencies

  • FTC
    The FTC holds enforcement authority over Glean's DPF compliance, which is referenced in connection with EEA, UK, and Swiss data transfers in this statement
    File a complaint →

Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015534
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f01b253c1c086bf482db0c0a7d69e0fb0af8ac9a18cb796aaa230928d7e99c5
Analysis generated
July 9, 2026 08:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-015534
Captured: 2026-07-09 08:12:17 UTC
SHA-256: 6f01b253c1c086bf…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/provision/CA-P-015534/gdpr-rights-for-eea-uk-and-switzerland-residents/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Glean's GDPR Rights for EEA, UK, and Switzerland Residents clause do?

This provision establishes the GDPR rights framework and the regulatory escalation pathway for EEA, UK, and Swiss residents, including named supervisory authorities for unresolved complaints, which is operationally relevant for compliance teams managing cross-border data transfers.

How does this clause affect you?

Under this clause, EEA, UK, and Swiss residents may exercise data portability, objection, processing restriction, and consent withdrawal rights by contacting privacy@glean.com, and may escalate unresolved complaints to their local data protection authority, the UK ICO, or the Swiss FDPIC.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.