Provision record
Glean · Glean Privacy Policy · View original document ↗

LGPD Rights and Automated Decision Review

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Document Record

What it is

Brazil-based users hold LGPD rights including review of decisions made solely through automated processing that affect their personal, professional, consumption, or credit profile, with Glean obligated to provide information about the criteria and procedures used, subject to commercial and industrial secret limitations.

This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The automated decision review right under LGPD is operationally significant for any Glean website interaction involving automated personalization or profiling, and the commercial secrets limitation on disclosure of criteria may require case-by-case assessment of what information must be provided.

Interpretive note: The scope of the commercial and industrial secrets limitation on automated decision criteria disclosure is not defined in the document and will depend on LGPD regulatory guidance and case-by-case application.

Consumer impact (what this means for users)

Under this clause, Brazil residents may request review of and information about automated decisions affecting their profiles; the statement conditions the disclosure of decision criteria on commercial and industrial secret protections, which may limit the scope of information provided in response to such requests.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@glean.com to submit an LGPD rights request, including requests for automated decision review, data access, correction, or deletion. Physical mail may be sent to Glean Technologies, Inc., Attn: Privacy Department, 634 2nd Street, San Francisco, CA 94107, USA.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Review of decisions made solely based on automated processing of personal data that affect your interests, including decisions aimed at defining your personal, professional, consumption, and credit profile or aspects of your personality; and Information about the criteria and procedures used for automated decisionmaking, subject to commercial and industrial secrets.

Excerpt from Glean's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates Brazil's LGPD, specifically provisions governing automated processing and profiling, enforced by the Autoridade Nacional de Proteção de Dados (ANPD).

Insight

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Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015537
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f01b253c1c086bf482db0c0a7d69e0fb0af8ac9a18cb796aaa230928d7e99c5
Analysis generated
July 9, 2026 08:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-015537
Captured: 2026-07-09 08:12:17 UTC
SHA-256: 6f01b253c1c086bf…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/provision/CA-P-015537/lgpd-rights-and-automated-decision-review/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Glean's LGPD Rights and Automated Decision Review clause do?

The automated decision review right under LGPD is operationally significant for any Glean website interaction involving automated personalization or profiling, and the commercial secrets limitation on disclosure of criteria may require case-by-case assessment of what information must be provided.

How does this clause affect you?

Under this clause, Brazil residents may request review of and information about automated decisions affecting their profiles; the statement conditions the disclosure of decision criteria on commercial and industrial secret protections, which may limit the scope of information provided in response to such requests.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.