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When a user inquires about Glean Solutions fulfilled through channel partners or resellers, Glean may share that user's Personal Information with those third parties, who may independently communicate third-party product or service information to the user.
This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision creates a downstream disclosure pathway to resellers and channel partners who may operate under their own privacy policies, and who may contact users about third-party offerings beyond Glean's direct control.
Interpretive note: The provision does not specify which categories of Personal Information are shared with channel partners, nor does it identify specific reseller partners, creating potential transparency gaps whose legal significance depends on applicable jurisdiction.
Under this clause, inquiring about certain Glean products may result in Personal Information being shared with channel partners or resellers who may subsequently send communications about third-party products; the statement authorizes an opt-out of third-party marketing sharing by contacting privacy@glean.com.
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"If you inquire about Solutions typically fulfilled through channel partners or resellers, we may share your information with those parties, who may also inform you about third-party products or services that may be of interest.Excerpt from Glean's Privacy Policy
1) REGULATORY LANDSCAPE: This provision engages CCPA/CPRA definitions of sharing for cross-context behavioral advertising and GDPR legitimate interests or consent requirements for third-party marketing disclosures. The statement's assertion that users can opt out of sharing for third-party marketing purposes by contacting privacy@glean.com suggests awareness of CCPA opt-out obligations, though the mechanism is manual rather than automated. 2) GOVERNANCE EXPOSURE: Medium. The provision discloses third-party marketing potential from resellers but does not specify the categories of Personal Information shared in this context or the identity of channel partners, which may present transparency gaps under GDPR and CCPA. 3) JURISDICTION FLAGS: California residents have an explicit right to opt out of sharing for cross-context behavioral advertising; EU users may require a lawful basis assessment for onward transfers to resellers for marketing purposes. The California Shine-the-Light law separately entitles California residents to an annual list of third parties receiving their Personal Information for direct marketing. 4) CONTRACT AND VENDOR IMPLICATIONS: Procurement and legal teams should assess whether Glean's channel partner agreements include data protection obligations equivalent to those required of service providers, and whether resellers are contractually restricted from using shared data for purposes beyond those disclosed. 5) COMPLIANCE CONSIDERATIONS: Compliance teams may want to evaluate whether the opt-out mechanism at privacy@glean.com meets CCPA's requirement for a clear and conspicuous opt-out link, and whether reseller data sharing is reflected in data mapping and vendor inventories.
This provision creates a downstream disclosure pathway to resellers and channel partners who may operate under their own privacy policies, and who may contact users about third-party offerings beyond Glean's direct control.
Under this clause, inquiring about certain Glean products may result in Personal Information being shared with channel partners or resellers who may subsequently send communications about third-party products; the statement authorizes an opt-out of third-party marketing sharing by contacting privacy@glean.com.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.