Provision record
Glean · Glean Privacy Policy · View original document ↗

Channel Partner and Reseller Data Sharing

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

When a user inquires about Glean Solutions fulfilled through channel partners or resellers, Glean may share that user's Personal Information with those third parties, who may independently communicate third-party product or service information to the user.

This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision creates a downstream disclosure pathway to resellers and channel partners who may operate under their own privacy policies, and who may contact users about third-party offerings beyond Glean's direct control.

Interpretive note: The provision does not specify which categories of Personal Information are shared with channel partners, nor does it identify specific reseller partners, creating potential transparency gaps whose legal significance depends on applicable jurisdiction.

Consumer impact (what this means for users)

Under this clause, inquiring about certain Glean products may result in Personal Information being shared with channel partners or resellers who may subsequently send communications about third-party products; the statement authorizes an opt-out of third-party marketing sharing by contacting privacy@glean.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Send an email to privacy@glean.com requesting to opt out of sharing of your Personal Information for third-party marketing purposes. No specific deadline is stated in the document.

Cross-platform context

See how other platforms handle Channel Partner and Reseller Data Sharing and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you inquire about Solutions typically fulfilled through channel partners or resellers, we may share your information with those parties, who may also inform you about third-party products or services that may be of interest.

Excerpt from Glean's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages CCPA/CPRA definitions of sharing for cross-context behavioral advertising and GDPR legitimate interests or consent requirements for third-party marketing disclosures.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015531
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f01b253c1c086bf482db0c0a7d69e0fb0af8ac9a18cb796aaa230928d7e99c5
Analysis generated
July 9, 2026 08:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-015531
Captured: 2026-07-09 08:12:17 UTC
SHA-256: 6f01b253c1c086bf…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/provision/CA-P-015531/channel-partner-and-reseller-data-sharing/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Glean's Channel Partner and Reseller Data Sharing clause do?

This provision creates a downstream disclosure pathway to resellers and channel partners who may operate under their own privacy policies, and who may contact users about third-party offerings beyond Glean's direct control.

How does this clause affect you?

Under this clause, inquiring about certain Glean products may result in Personal Information being shared with channel partners or resellers who may subsequently send communications about third-party products; the statement authorizes an opt-out of third-party marketing sharing by contacting privacy@glean.com.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.