The agreement specifies that any legal claim relating to the Ford website is governed by Michigan state law, without application of conflict of law principles that might otherwise direct the dispute to another jurisdiction's law.
This analysis describes what Ford's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Michigan law as the governing framework for any dispute arising from use of the Ford website, which may affect which consumer protection rights and legal standards apply to users located in other states or countries. The exclusion of conflict of law provisions means Michigan law applies regardless of where the user is located.
Interpretive note: The enforceability of this choice-of-law provision may be limited in EU member states and certain US jurisdictions where mandatory consumer protection law cannot be waived by contract.
The updated terms establish automatic renewal for paid plans following the one-year trial period, meaning users will be enrolled in recurring billing unless they affirmatively cancel. The revised language also states that prices are subject to change, which means Ford retains the right to adjust fees during the subscription term. Under the updated agreement, equipped Ford vehicle owners transitioning from trial must enroll in a paid plan to continue service access. You can cancel the automatic renewal at any time through your Ford app account to halt recurring charges.
View change record →The updated Terms no longer disclose how Ford collects customer reviews, manages the third-party vendor (MaritzCX) responsible for survey administration, or applies moderation standards to published feedback. Previously, the Terms explained that reviews are moderated to remove profanity, fraud, personal identifying information, competitor references, dangerous behavior, and inadequate text. Users can no longer see these operational details or understand what standards govern how their submitted reviews are processed and displayed.
View change record →Under this clause, the agreement states that legal claims related to the Ford website will be adjudicated under Michigan law, which may differ from the law of the user's home state or country. Users located in jurisdictions with stronger consumer protections should note that this clause asserts Michigan law governs, though applicable law in their jurisdiction may not permit full enforcement of this choice-of-law provision.
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Compare across platforms →"Any claim relating to Ford Motor Company's web site shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions.Excerpt from Ford's Terms and Conditions
REGULATORY LANDSCAPE: Choice-of-law clauses in consumer contracts engage state consumer protection statutes and, in international contexts, EU consumer protection directives which generally require that consumers in EU member states not be deprived of protections afforded …
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This provision establishes Michigan law as the governing framework for any dispute arising from use of the Ford website, which may affect which consumer protection rights and legal standards apply to users located in other states or countries. The exclusion of conflict of law provisions means Michigan law applies regardless of where the user is located.
Under this clause, the agreement states that legal claims related to the Ford website will be adjudicated under Michigan law, which may differ from the law of the user's home state or country. Users located in jurisdictions with stronger consumer protections should note that this clause asserts Michigan law governs, though applicable law in their jurisdiction may not permit full …
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