Provision record
Fly.io · Fly.io Terms of Service · View original document ↗

Customer Data Backup Responsibility

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The agreement states that Fly.io has no obligation to back up customer data, placing full backup responsibility and cost on the customer.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Fly.io bears no contractual backup obligation, meaning that data loss events on the platform do not create a recoverable claim against Fly.io for missing backups, and customers must independently maintain backup infrastructure.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, the customer bears sole responsibility for creating and maintaining backups of all customer data hosted on Fly.io. The agreement states Fly.io has no obligation to back up any customer data, and data loss is not a recoverable claim under this provision.

Cross-platform context

See how other platforms handle Customer Data Backup Responsibility and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Fly.io is not obligated to back up any Customer Data; the Customer is solely responsible for creating backup copies of any Customer Data at Customer's sole cost and expense. Customer agrees that any use of the Fly.io Services contrary to or in violation of the representations and warranties of Customer in this section constitutes unauthorized and improper use of the Fly.io Services.

Excerpt from Fly.io's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Provision details

Document information
Document
Fly.io Terms of Service
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014505
Document ID
CA-D-00687
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fd243a5d2ecadc67ac703a494f8e74a9bc1c2cac3aa8af81518ffde57446b3bd
Analysis generated
May 7, 2026 18:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Terms of Service
Record ID: CA-P-014505
Captured: 2026-05-07 18:32:58 UTC
SHA-256: fd243a5d2ecadc67…
URL: https://conductatlas.com/platform/flyio/flyio-terms-of-service/provision/CA-P-014505/customer-data-backup-responsibility/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Fly.io's Customer Data Backup Responsibility clause do?

This provision establishes that Fly.io bears no contractual backup obligation, meaning that data loss events on the platform do not create a recoverable claim against Fly.io for missing backups, and customers must independently maintain backup infrastructure.

How does this clause affect you?

Under this clause, the customer bears sole responsibility for creating and maintaining backups of all customer data hosted on Fly.io. The agreement states Fly.io has no obligation to back up any customer data, and data loss is not a recoverable claim under this provision.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.