Provision record
Fly.io · Fly.io Terms of Service · View original document ↗

Customer Indemnification

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The customer is required to defend and indemnify Fly.io against legal claims arising from unauthorized use, use in combination with non-Fly.io products, modifications made by non-Fly.io parties, or breach of the customer warranty provisions.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires the customer to bear the cost of defending Fly.io against claims that arise from the customer's use or configuration of the platform, including use in combination with third-party tools, which is a common operational pattern for cloud infrastructure customers.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, the customer is financially responsible for defending and paying damages in lawsuits against Fly.io that arise from the customer's use patterns, including integration of Fly.io with third-party products or data not supplied by Fly.io.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend at its expense any suit brought against Fly.io, and will pay any settlement Customer makes or approves, or any damages finally awarded in such suit, insofar as such suit is based on a claim arising out of or relating to (a) any use of the Fly.io Services not in accordance with this Agreement or as specified in the Documentation; (b) any use of the Fly.io Services in combination with other products, equipment, software or data not supplied by Fly.io; (c) any modification of the Fly.io Services by any person other than Fly.io or its authorized agents; or (d) Customer's breach or alleged breach of Section 4.1 (Customer Warranty).

Excerpt from Fly.io's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

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Provision details

Document information
Document
Fly.io Terms of Service
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014500
Document ID
CA-D-00687
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fd243a5d2ecadc67ac703a494f8e74a9bc1c2cac3aa8af81518ffde57446b3bd
Analysis generated
May 7, 2026 18:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Terms of Service
Record ID: CA-P-014500
Captured: 2026-05-07 18:32:58 UTC
SHA-256: fd243a5d2ecadc67…
URL: https://conductatlas.com/platform/flyio/flyio-terms-of-service/provision/CA-P-014500/customer-indemnification/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Fly.io's Customer Indemnification clause do?

This provision requires the customer to bear the cost of defending Fly.io against claims that arise from the customer's use or configuration of the platform, including use in combination with third-party tools, which is a common operational pattern for cloud infrastructure customers.

How does this clause affect you?

Under this clause, the customer is financially responsible for defending and paying damages in lawsuits against Fly.io that arise from the customer's use patterns, including integration of Fly.io with third-party products or data not supplied by Fly.io.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.