Provision record
Fly.io · Fly.io Privacy Policy · View original document ↗

Pixel Tag Tracking in Marketing Emails

Low severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy discloses that marketing emails sent by Fly.io may contain pixel tags that collect email open status and the recipient's IP address, with opt-out available by unsubscribing from marketing emails.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision discloses that IP address collection occurs through email pixel tags, which constitutes collection of potentially personally-identifying information as defined elsewhere in the policy. The opt-out mechanism is tied to full unsubscription from marketing emails rather than pixel-tag-specific opt-out.

Interpretive note: Whether the marketing email consent mechanism satisfies EU ePrivacy Directive requirements for pixel tracking consent depends on how consent is obtained and documented, which is not specified in the document.

Recent Activity

This document changed recently

Medium Aug 7, 2026

The updated policy now explicitly discloses that Fly.io uses third-party fraud-prevention services that collect device and browser signals (such as device identifiers and browser fingerprints) when you create an account or sign in. The policy states this data collection is mandatory and cannot be opted out of, distinguishing it from analytics collection, which remains optional. The company asserts its legal basis is its legitimate interest in protecting the platform and its users.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, recipients of Fly.io marketing emails may have their email open status and IP address collected via pixel tag. The agreement states that opting out of marketing emails is the available mechanism to avoid pixel tag tracking; a pixel-specific opt-out separate from full unsubscription is not described.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Click the unsubscribe link at the bottom of any Fly.io marketing email to opt out of marketing emails and associated pixel tag tracking.

Cross-platform context

See how other platforms handle Pixel Tag Tracking in Marketing Emails and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we're not sending you unwanted email. If you prefer not to receive pixel tags, please opt out of marketing emails.

Excerpt from Fly.io's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates the CAN-SPAM Act (U.S.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Fly.io Privacy Policy
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-016166
Document ID
CA-D-00688
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7b088457a7650aebc6c3d2148a9feb8df76a3839f92e7594fa35251c10c942a0
Analysis generated
May 7, 2026 18:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Privacy Policy
Record ID: CA-P-016166
Captured: 2026-05-07 18:51:54 UTC
SHA-256: 7b088457a7650aeb…
URL: https://conductatlas.com/platform/flyio/flyio-privacy-policy/provision/CA-P-016166/pixel-tag-tracking-in-marketing-emails/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Fly.io's Pixel Tag Tracking in Marketing Emails clause do?

This provision discloses that IP address collection occurs through email pixel tags, which constitutes collection of potentially personally-identifying information as defined elsewhere in the policy. The opt-out mechanism is tied to full unsubscription from marketing emails rather than pixel-tag-specific opt-out.

How does this clause affect you?

Under this clause, recipients of Fly.io marketing emails may have their email open status and IP address collected via pixel tag. The agreement states that opting out of marketing emails is the available mechanism to avoid pixel tag tracking; a pixel-specific opt-out separate from full unsubscription is not described.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.