Provision record
Fly.io · Fly.io Privacy Policy · View original document ↗

Indefinite retention of inactive accounts without deletion request

High confidence Common · 268 of 343 platforms

Key Facts · in the document’s own words

Does Fly.io automatically delete inactive accounts?
“we don't automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.”
Version CA-V-007157, captured Sept. 25, 2026 · live source ↗
Our reading, not the document’s words
Fly.io retains user account information indefinitely unless the user chooses to delete their account, because Fly.io does not automatically delete inactive accounts.
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This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Absent any user-initiated deletion request, account information is retained without any time limit, meaning data persists through extended periods of inactivity.

Recent Activity

This document changed recently

Medium Aug 7, 2026

The updated policy now explicitly discloses that Fly.io uses third-party fraud-prevention services that collect device and browser signals (and set cookies) when users create accounts or sign in. Unlike analytics, which users can opt out of via cookie preferences or Google's opt-out tool, this fraud-prevention processing cannot be opted out of. The company states its legal basis is legitimate interest in protecting the platform and users. You can opt out of analytics collection, but fraud-prevention data collection will apply to all account creation and sign-in activity.

View change record →
Medium Jul 21, 2026

The updated policy discloses that Fly.io now uses PostHog analytics on public, logged-out pages (marketing pages, blog, documentation) in addition to Google Analytics. PostHog stores a random identifier and pageview data such as URL, referrer, and device type in the EU, but does not link this data to user names, email addresses, or Fly.io accounts, and does not capture session recordings, clicks, keystrokes, or form contents. Analytics data is retained for a maximum of 12 months. For users in the EEA, UK, or Switzerland, both Google Analytics and PostHog require explicit consent before being set; you can withdraw consent at any time using the 'Cookie preferences' link in the page footer or by using Google's opt-out browser add-on.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your account information will be held indefinitely; deletion only occurs if you take affirmative action to delete your account.

How other platforms handle this

Target

At the end of the retention period, personal information will be deleted, destroyed, or deidentified.

Reddit

After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.

StockX

Where we process Personal Information for marketing purposes, we process the data until you ask us to stop and for a short period after this request (to allow us to implement your requests).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
we don't automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.

Excerpt from Fly.io's Privacy Policy

Provision details

Document information
Document
Fly.io Privacy Policy
Entity
Fly.io
Date stated by the document
Sept. 24, 2026
As printed in Fly.io’s text (version CA-V-007157), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-007157, captured Sept. 25, 2026
Record ID
CA-P-054579
Document ID
CA-D-000688
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007157)
b6ed22db645f5d289feae7143f1fd4a8b348e470b84084e475db0c4b28c447ce
Analysis generated
May 7, 2026 18:51 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007157, captured Sept. 25, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Fly.io
Document: Fly.io Privacy Policy
Record ID: CA-P-054579
Version: CA-V-007157
Captured: 2026-09-25 01:16:26 UTC
SHA-256: b6ed22db645f5d28…
URL: https://conductatlas.com/platform/flyio/flyio-privacy-policy/provision/CA-P-054579/indefinite-retention-of-inactive-accounts-without-deletion-request/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Fly.io's Indefinite retention of inactive accounts without deletion request clause do?

Absent any user-initiated deletion request, account information is retained without any time limit, meaning data persists through extended periods of inactivity.

How does this clause affect you?

Your account information will be held indefinitely; deletion only occurs if you take affirmative action to delete your account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.